Read this thread if you get a "Runtime Error!" dialog when starting the game [Archive]

View Full Version : Read this thread if you get a "Runtime Error!" dialog when starting the game

Will Jennings

08-16-2006, 04:55 PM

In some cases, this can be fixed by double-clicking the file "RegisterDLL.bat", located in the same folder as the executable (by default, C:\Program Files\Sierra\Caesar IV Demo).

Will Jennings

08-16-2006, 06:22 PM

Also, if this fixes the problem for you, could you please post your dxdiag in this thread so we can squash this for folks in the future? Thanks!

Skidd

08-16-2006, 06:53 PM

Here is my dxdiag. This solution resolved my problem.

Will Jennings

08-16-2006, 08:05 PM

Here is my dxdiag. This solution resolved my problem.
Thanks, Skidd.

aportos

08-16-2006, 10:01 PM

Run the RegisterDLL.bat

This is the Fix

;)

dterry2000

08-16-2006, 11:40 PM

Sorry I dont know how to compact this information so here is my DXDIAG. I have tried the "FIX" and it doesnt work.

------------------
System Information
------------------
Time of this report: 8/16/2006, 22:10:24
Machine name: HOME
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Language: English (Regional Setting: English)
System Manufacturer: Compaq Presario 061
System Model: PP161AA-ABA SR1330NX NA510
BIOS: Rev. 3.11
Processor: AMD Athlon(tm) XP 3200+, MMX, 3DNow, ~2.2GHz
Memory: 448MB RAM
Page File: 270MB used, 787MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: VIA/S3G UniChrome IGP
Manufacturer: VIA/S3G
Chip type: VIA/S3G UniChrome IGP
DAC type: Internal
Device Key: Enum\PCI\VEN_1106&DEV_7205&SUBSYS_81181043&REV_01
Display Memory: 64.0 MB
Current Mode: 1024 x 768 (32 bit) (85Hz)
Monitor: COMPAQ FS7600 Color Monitor
Monitor Max Res: 1280,1024
Driver Name: vtdisp.dll
Driver Version: 6.14.0010.0194 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 12/7/2004 20:08:48, 3448192 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: vtmini.sys
Mini VDD Date: 12/7/2004 20:08:58, 172672 bytes
Device Identifier: {D7B71FE6-3145-11CF-3173-12A1A0C2CB35}
Vendor ID: 0x1106
Device ID: 0x7205
SubSys ID: 0x81181043
Revision ID: 0x0001
Revision ID: 0x0001
Video Accel: ModeMPEG2_A ModeMPEG2_B ModeMPEG2_C ModeMPEG2_D
Deinterlace Caps: n/a
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run

-------------
Sound Devices
-------------
Description: Realtek AC97 Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1106&DEV_3059&SUBSYS_810A1043&REV_60
Manufacturer ID: 65535
Product ID: 65535
Type: WDM
Driver Name: ALCXWDM.SYS
Driver Version: 5.10.0000.5730 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 10/1/2004 19:24:02, 2279424 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 100, 192000
Static/Strm HW Mix Bufs: 33, 32
Static/Strm HW 3D Bufs: 33, 32
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: Yes, Yes
I3DL2(tm) Listen/Src: Yes, Yes
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run

---------------------
Sound Capture Devices
---------------------
Description: Realtek AC97 Audio
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: ALCXWDM.SYS
Driver Version: 5.10.0000.5730 (English)
Driver Attributes: Final Retail
Date and Size: 10/1/2004 19:24:02, 2279424 bytes
Cap Flags: 0x41
Format Flags: 0xFFF

-----------
DirectMusic
-----------
DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
DLS Version: 1.00.0016.0002
Acceleration: n/a
Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
Realtek AC97 Audio, Software (Kernel Mode), Output, DLS, Internal
Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Registry: OK
Test Result: Not run

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Poll w/ Interrupt: No
Registry: OK

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x1106, 0x3038
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 8/4/2004 07:00:00, 57600 bytes
| Driver: usbd.sys, 8/4/2004 07:00:00, 4736 bytes

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Compaq PS2 Keyboard (2K - 3)
| Matching Device ID: acpi\pnp0303
| Upper Filters: PS2
| Service: i8042prt
| Driver: i8042prt.sys, 8/3/2004 23:14:38, 52736 bytes
| Driver: kbdclass.sys, 8/3/2004 22:58:34, 24576 bytes
| Driver: PS2.sys, 7/30/2002 00:43:50, 23808 bytes
| Driver: ps2.bat, 9/12/2003 22:13:20, 98304 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: termdd.sys, 8/4/2004 10:01:08, 40840 bytes
| Driver: kbdclass.sys, 8/3/2004 22:58:34, 24576 bytes
|
+ PS/2 Compatible Mouse
| Matching Device ID: *pnp0f13
| Service: i8042prt
| Driver: i8042prt.sys, 8/3/2004 23:14:38, 52736 bytes
| Driver: mouclass.sys, 8/4/2004 14:00:00, 23040 bytes
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 8/4/2004 10:01:08, 40840 bytes
| Driver: mouclass.sys, 8/4/2004 14:00:00, 23040 bytes

----------------------------
DirectPlay Service Providers
----------------------------
DirectPlay8 Modem Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)
DirectPlay8 Serial Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)
DirectPlay8 IPX Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)
DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)
Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.2180)
IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.2180)
Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.2180)
Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.2180)

DirectPlay Voice Wizard Tests: Full Duplex: Not run, Half Duplex: Not run, Mic: Not run
DirectPlay Test Result: Not run
Registry: OK

-------------------
DirectPlay Adapters
-------------------
DirectPlay8 Modem Service Provider: Agere Systems PCI Soft Modem
DirectPlay8 Serial Service Provider: COM1
DirectPlay8 Serial Service Provider: COM3
DirectPlay8 TCP/IP Service Provider: Local Area Connection - IPv4 -

-----------------------
DirectPlay Voice Codecs
-----------------------
Voxware VR12 1.4kbit/s
Voxware SC06 6.4kbit/s
Voxware SC03 3.2kbit/s
MS-PCM 64 kbit/s
MS-ADPCM 32.8 kbit/s
Microsoft GSM 6.10 13 kbit/s
TrueSpeech(TM) 8.6 kbit/s

-------------------------
DirectPlay Lobbyable Apps
-------------------------

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 176.2 GB
Total Space: 185.4 GB
File System: NTFS
Model: ST3200822A

Drive: D:
Free Space: 0.8 GB
Total Space: 5.4 GB
File System: FAT32
Model: ST3200822A

Drive: E:
Model: LITE-ON DVDRW SOHW-1633S
Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.2180 (English), 8/4/2004 07:00:00, 49536 bytes

Drive: F:
Model: ASUS CD-S480/A5
Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.2180 (English), 8/4/2004 07:00:00, 49536 bytes

Zedix

08-16-2006, 11:54 PM

The fix worked for me, thanks.

Ryster

08-17-2006, 12:28 PM

I had the runtime error as well, I was cursing at first. Here we go again, I thought. On the off chance, I came here to see if there was any demo support and saw this thread.

The BAT file fix seems to have done the trick. Unsure why those commands are not executed by default for all installations though? Anyhow, here is my Dxdiag.

Sorry I dont know how to compact this information....<snip>

The same way you attach a file to an email, you click the paperclip attachment button.

bmt22033

08-17-2006, 03:51 PM

I tried this fix and it did NOT resolve the problem for me. :(

Details about the problem I'm having as well as the things I've tried can be found here (http://www.tiltedmill.com/forums/showpost.php?p=111995&postcount=159).

Will Jennings

08-17-2006, 04:09 PM

Unsure why those commands are not executed by default for all installations though?

They're supposed to be, but something's interfering on certain machines. Could I ask what anti-virus software you're running?

Thanks for the dxdiag!

Will Jennings

08-17-2006, 04:10 PM

catgoddess83

08-17-2006, 07:44 PM

I'm sorry, but what are you talking about????
I'm so confused

I keep getting the runtime error

I downloaded the latest direct X 9

How do I attach my dxdialog/ I clipped on the paper clip but keep getting other files

I'm such a loser

Cat

Keith

08-17-2006, 07:47 PM

catgoddess, just make a dxdiag.txt file by clicking

START > RUN > type DXDIAG and click OK. Let finish then SAVE the results to a folder where you can find it.

Now come back here, start a new reply, then click the Manage Attachments button below the reply window. BROWSE for your DXDIAG.TXT file and select it. Then UPLOAD the file. Close the attachment window. Now type some text and click on SUBMIT REPLY.

catgoddess83

08-17-2006, 07:53 PM

I think I did it, Thanks Keith

Keith

08-17-2006, 08:18 PM

Yes, it did.

Your video drivers are old. Your Sound Max audio drivers are ancient (2002). Both need updating.

Free drive space is fine.

Memory is fine, however you might want to try increasing the maximum page file to about 1532, double your 766MB physical RAM.

You can do this by doing the following:

Click START > CONTROL PANEL > PERFORMANCE AND MAINTENANCE > SYSTEM > Advanced tab.
In the Performance section, click the Settings button.

On the Performance Options menu click the Advanced tab.

In the virtual memory section at the bottom click the CHANGE button.

In the Page File size for selected drive section click CUSTOM SIZE.

In the box next to Maximum Size (MB) type 1532 and click SET.

Click OK. Close all windows. It may not take effect until you reboot, I'm not sure, possibly that's not necessary.

catgoddess83

08-17-2006, 08:52 PM

I just did the 1532 thing. I just bought a new grahics card two weeks ago. I just downloaded the latest drivers. Does that cover the sound card too?

Ryster

08-17-2006, 08:54 PM

They're supposed to be, but something's interfering on certain machines. Could I ask what anti-virus software you're running?

Thanks for the dxdiag!

I'm not running anti-virus on my gaming machine. It slows my machine down too much. I have a second PC with McAfee VirusScan Enterprise 8.0i that acts as a server that holds all my downloads, documents, music, images and movies. I also have a Ghost image of my gaming PC that I can restore at a moments notice. In addition, I also suffer from the rare condition known as 'common sense', therefore I find anti-virus un-necessary.

Can I just say though that after applying that bat file yesterday, I got the same runtime error again today. Re-applying the bat file fixed it once again.

catgoddess83

08-18-2006, 12:19 AM

Manni

08-18-2006, 03:25 AM

Ok I updated my graphics card with the drivers from ATI, I paid $29.95 to PC Pitstop and updated my mouse, sound, and other drivers. I still can't play the bloody demo.

Sorry catgoddess83 but the attached dxdiag still says:

Driver Version: 6.14.0010.6458 Driver Date: 7/10/2004

the same for the sound: Driver Version: 5.12.0001.3503 Date: 4/4/2002

Did you attach the old dxdiag or was this one created after PC Pitstops help?

vonSchleicher

08-18-2006, 04:12 AM

:mad:
Here is what is said when I clicked on the "RegisterDLL" MS-DOS Batch File...
--------------------------------------------------------------------------
C:\Program Files\Sierra\Caesar IV Demo>C:\WINDOWS\Microsoft.NET\Framework\v2.0.5
0727\RegAsm.exe RomeScriptInterfaces.dll
Microsoft (R) .NET Framework Assembly Registration Utility 2.0.50727.42
Copyright (C) Microsoft Corporation 1998-2004. All rights reserved.

RegAsm : error RA0000 : An error occurred while writing the registration informa
tion to the registry. You must have administrative credentials to perform this t
ask. Contact your system administrator for assistance

C:\Program Files\Sierra\Caesar IV Demo>C:\WINDOWS\Microsoft.NET\Framework\v2.0.5
0727\RegAsm.exe ScriptServer.dll
Microsoft (R) .NET Framework Assembly Registration Utility 2.0.50727.42
Copyright (C) Microsoft Corporation 1998-2004. All rights reserved.

Types registered successfully

C:\Program Files\Sierra\Caesar IV Demo>PAUSE
Press any key to continue . . .
--------------------------------------------------------------------------
I have attached the DxDiag.txt as requested, and I have Norton, but I disable "Internet Security" when downloading "safe" material or visiting "safe" web-sites

vonSchleicher

08-18-2006, 06:12 AM

Snoochems

08-18-2006, 10:31 AM

BOOOO!!! The game crashes when loading!

YAYYY!!! This fixed it. (double-clicking the file "RegisterDLL.bat")

BOOO!!! To the fact that this happened as it may have some implications that the dev team is a bit sloppy!

YAYY!!! This game ROXXORZ!!! Definately buying!!!

catgoddess83

08-18-2006, 12:05 PM

Where is the Register dll.bat thing?

Cat

Keith

08-18-2006, 12:05 PM

Ok I updated my graphics card with the drivers from ATI, I paid $29.95 to PC Pitstop and updated my mouse, sound, and other drivers. I still can't play the bloody demo.

I still have no clue about the "registerdllb" thing

Yep, as Manni said, you still have 2 year old drivers installed for the video and audio.

Download the newest Catalyst drivers and the uninstaller from ATI. Uninstall the drivers, then the Catalyst software and reboot. Then install the new Catalyst drivers.

All you have to do with the RegisterDll.bat file is double click on it. Then close the command window if it doesn't close by itself. That's all there is to it. Try just the updated drivers first.

Keith

08-18-2006, 12:06 PM

Where is the Register dll.bat thing?

Cat

It's in the install folder of the demo. Just double click on it to run it.

Ghost517

08-18-2006, 12:10 PM

RegisterDLL worked for me thanks for info

Keith

08-18-2006, 12:15 PM

:mad:
Here is what is said when I clicked on the "RegisterDLL" MS-DOS Batch File...
--------------------------------------------------------------------------
C:\Program Files\Sierra\Caesar IV Demo>C:\WINDOWS\Microsoft.NET\Framework\v2.0.5
0727\RegAsm.exe RomeScriptInterfaces.dll
Microsoft (R) .NET Framework Assembly Registration Utility 2.0.50727.42
Copyright (C) Microsoft Corporation 1998-2004. All rights reserved.

RegAsm : error RA0000 : An error occurred while writing the registration informa
tion to the registry. You must have administrative credentials to perform this task. Contact your system administrator for assistance

C:\Program Files\Sierra\Caesar IV Demo>C:\WINDOWS\Microsoft.NET\Framework\v2.0.5
0727\RegAsm.exe ScriptServer.dll
Microsoft (R) .NET Framework Assembly Registration Utility 2.0.50727.42
Copyright (C) Microsoft Corporation 1998-2004. All rights reserved.

Types registered successfully

C:\Program Files\Sierra\Caesar IV Demo>PAUSE
Press any key to continue . . .
--------------------------------------------------------------------------
I have attached the DxDiag.txt as requested, and I have Norton, but I disable "Internet Security" when downloading "safe" material or visiting "safe" web-sites

Are you using a Windows local user account that has local administrator priveledges? That's what the batch file is detecting as the problem. If you don't, you can add account to the Local Admins "group" via the Control Panel USER ACCOUNTS utility.

The audio drivers are 2 years old and need updating.

Are you using beta versions of the video driver, 91.33? You may want to drop back to a stable release version.

Keith

08-18-2006, 12:16 PM

RegisterDLL worked for me thanks for info

Congratulations! I'm glad to hear it. Have fun. :D

catgoddess83

08-18-2006, 12:42 PM

Here's my new dxdialog/ I did update my catalyst drivers but have been having problems trying to download new sound drivers. My computer won't accept them; as a matter of fact for some hours last night and again this AM, I had no sound at all.

I have searched the demo file to no avail for the Registry thing. I did get it from Gamespot. Is this a problem?

Sorry to be such a pain but I've been waiting for this thing for two years and it makes me nuts that I can't play it. I do so appreciate all your patience and help, really.

Cat

catgoddess83

08-18-2006, 12:51 PM

Whoops

I was going to send you my entire C4 demo but that would be ridiculous I have in properties General/Version/Compatability and SummaRY No other Registry thing

Keith

08-18-2006, 01:51 PM

The only thing that jumps right out at me in you dxdiag file is that your sound drivers are so old their practically mummified. :)

You need to update those. Unfortunately, SoundMax does not support with drivers and refers you to the computer manufacturer for updates. So you'll have to get them from Gateway, if they have them.

They don't appear to have very new sets of drivers for your E-2000. The newest I could find that would probably be compatable are dated 02/28/2003 ver 5.01.3513 713150.exe.

http://support.gateway.com/support/drivers/search.asp?param=soundmax&st=kw

drdoom34

08-18-2006, 02:20 PM

Keith

08-18-2006, 05:48 PM

Do you have .NETFramework 2.0 installed? It won't work with 1.0 or 1.1 or none.

I see where someone installed it after installing the game by clicking on the C4DotNetReg.exe file in the demo's install folder. Or you can just go to Microsoft and download .NETFramework 2.0 (http://www.microsoft.com/downloads/details.aspx?familyid=0856EACB-4362-4B0D-8EDD-AAB15C5E04F5&displaylang=en) from there an install it from your desktop.

Ryster

08-18-2006, 06:06 PM

I have done everything (at least i think) in the posts(double clickin.. etc.) but i can't run the demo..I uninst...reinst. several times but in "new game" while loading gives "unable to register COM interop.Message: requested registry access is not allowed" I am already the admin of the machine. My Dxdiag is attached.... Any recommends? thx.

Your graphics drivers are out of date. 91.31 is the current stable release version, yours are 84.21.

You can get the current nVIDIA graphics drivers from here:
http://www.nvidia.com/object/winxp_2k_91.31.html

Your sound drivers are EXTREMELY old, 4 and a half years old in fact (25th March 2002).

Finding drivers for your sound device is a different story. Do you know what sort of main system board (motherboard) you have? If you can find that information I can track down updated sound drivers for you. It could be Asus, Abit, Gigabyte, MSI, or a dozen other different makes. It will also have a model number. If you do not have that information, you can take the side panel off your PC (switch off the power at the socket first, but leave it plugged in so it remains earthed) making sure not touch any of the components inside without taking anti-static precautions. The make and model of the main system board should be printed on the board in big white letters somewhere. See the attached picture of my board as an example, you can see mine is a Gigabyte GA-K8NXP-9 motherboard.

As for your error message, can you confirm that your user account is in the administrators group of your computer please.

vonSchleicher

08-18-2006, 06:27 PM

Are you using a Windows local user account that has local administrator priveledges? That's what the batch file is detecting as the problem. If you don't, you can add account to the Local Admins "group" via the Control Panel USER ACCOUNTS utility.

I am the administrator, and the only account holder on this PC.

The audio drivers are 2 years old and need updating.

I have updated every driver for audio and video individually at each manufactuers web site to its most current state available. So, basically, the audio drivers are as new as they ever will be, until they come out with newer drivers in the future.

Are you using beta versions of the video driver, 91.33? You may want to drop back to a stable release version.

I dont think that I am, although, I updated the drivers for the video cards a few weeks ago... not sure why that would be an issue anyway considering that I play Company of Heros, Quake 4, WWII Online : Battleground Europe, CIV 4, CIV Rome, and the list goes on... without any problems like this, it is OBVIOUS to me that the issue isn't my video or sound drivers, but rather an issue with the demo that I downloaded from Fileplanet. Although, leaving room for the possibility that I may have the beta version of my video drivers, I will check into it and see if that makes any difference, all I'm saying is that my computer is very stable, and runs everything to the max with no problems in any other game.

Included is an updated DxDiag file.

Keith

08-18-2006, 06:34 PM

The install error message seems to indicate that there is some question as to whether you are the administrator on your system though and that is why it failed.

Unfortunately, I'm not sure how you are going to convice it otherwise other than the things that I have mentioned.

Your audio drivers are still dated 2004 and should be updated though.

Your file indicates you have video driver version 91.33. I think 91.31 was the last release version.

Amenirdis

08-18-2006, 06:42 PM

His audio drivers are current (2006). It's the drivers for the logitech headset that are dating back to 2004.

vonSchleicher

08-18-2006, 07:01 PM

You are correct, my video drivers are the beta version set, and will revert to 91.31. As for my Audio drivers, like Amenirdis said the drivers for my logitech headset are out of date, and windows is the provider of said drivers, and there are none to be found that will update them any further.

Here are a set of emails with VU Games.....

Email #1 and my response....

------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
From: Technical Support Vivendi
To: ME
Sent: Friday, August 18, 2006 9:41 AM
Subject: RE:'Case=022-476' Microsoft C++ Runtime Library

Hello,
Thank you for contacting Vivendi Games Technical Support.

I understand that while playing the demo version of the game Caesar IV you are getting the error message "Microsoft C++ Runtime Library"

Background applications can affect the performance of the game on your computer. Unnecessary background applications can cause: (Disconnect from the internet before performing these steps.)

a. Slow performance.
b. Errors during the installation.
c. Issues with Audio/Video in the game.
d. Error messages.

To resolve the issue, we suggest you close all the un-necessary background applications and then try playing the game. Use the following instructions to disable the background applications:

Note: The following procedure is a temporary troubleshooting step used to disable the non-Microsoft services, which may include security programs like antivirus and firewall programs. To revert the changes made follow the steps documented at the end of the article. While the steps provided below are descriptive, we recommend you contact your system administrator before following the steps listed.

For Windows XP

1. Click Start Button and select Run.
2. Type msconfig and click Ok.

*If your computer is in Normal Startup do the following:

a. Click the button that says Selective Startup.
b. Uncheck the box that says Load Startup items (or Load Startup Group items)
c. Click the Services tab and check Hide all Microsoft services.
d. Click Disable all.
e. Click Apply and click Close.
f. Restart the computer when prompted.
g. Once restarted, if the system configuration window appears, close the window. Select No to restarting if prompted.

*If your computer is set for Selective Startup do the following:

a. Click the Startup tab at the top.
b. Make a note of the items that have checkmarks next to them.
c. Click Disable all.
d. Click the Services tab and check Hide all Microsoft services.
e. Make a note of the services that have checkmarks next to them.
f. Click Disable all.
g. Click Apply and click Close.
h. Restart the computer when prompted.
i. Once restarted, if the system configuration window appears, close the window. Select No to restarting if prompted.

If the program is working fine then it can be concluded that some of the background applications running in the system were causing the issue.

To identify the program that is conflicting with the program follow the steps given below:

** To find the service conflicting with the program follow this trial and error method.

1. Click Start, click Run, type msconfig and click Ok.
2. Click the Startup tab and click Enable all. If the computer was in Selective startup enable the items that correspond to the items noted earlier.
3. Click the Services tab, check the option Hide all Microsoft Services
4. Click Enable all. If the computer was in Selective startup enable the items that correspond to the services noted earlier.
5. Uncheck one of the services from the list.
6. Click Apply, click Close and restart the computer when prompted.
7. Play the game and test the performance.
a. If the issue is resolved, the service disabled above (step 5) is the cause of the issue. To play the game you will have to disable this software.
b. If the issue is still unresolved then uncheck a different service from the list and repeat steps 1 to 7.

If issue is still not resolved check for Start up item, which may be conflicting with the game.

** To find the Startup item is conflicting.

1. Click Start, click Run, type msconfig and click Ok.
2. Click the Services tab and click Enable all. If the computer was in Selective startup enable the items that correspond to the services noted earlier.
3. Click the Startup tab and click on Enable All. If the computer was in Selective startup enable the items that correspond to the items noted earlier
4. Uncheck one of the startup items from the list.
5. Click Apply, click Close and click Restart
a. Play the game and test the performance. If the issue doesn't occur, this confirms that the particular service running on the system is causing issue.
b. If the issue occurs, check the startup item unchecked in previous attempt.
c. Uncheck another startup item and repeat the steps 1 to 5.

If the above steps don't help to resolve the issue, follow the steps given below to, revert the changes made in System Configuration Utility (msconfig):

1. Click Start, click Run, type msconfig and click Ok.
2. Click the Startup tab and click Enable all. If the computer was in Selective startup enable the items that correspond to the services noted earlier.
3. Click the Services tab, check the option Hide all Microsoft Services
4. Click Enable all or enable the items that correspond to the items noted earlier.
5. Click Apply, click Close.
6. Restart the computer when prompted.

I would also request you to kindly send us your system information by following the below mentioned steps:

You can extract your system specification file through following steps:

a) Click on "Start" at the bottom left corner of your desktop.
b) Click on "Run".
c) In the pop-up box type in "DXDIAG" and click OK.
d) If the system prompts you to select "Yes" or "No", select "Yes"
e) On the pop-up box you will see a button that says "Save All Information"
f) Save the information file on the Desktop
g) Now attach that file that you saved in your Desktop and send it us through email.

Once we receive the email along with the attached file it would be easier for us to analyze the problem and give you a quick and correct resolution.

Please be sure to delete all previous correspondence when
replying. This will help us to process your response in a more timely and
efficient manner.

Kind Regards,
Fredd N,
Vivendi Games Technical Support
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Turning off the background programs did not help.
Here is the error message...
--------------------------------------------------------------------------
Microsoft Visual C++ Runtime Library
Runtime Error!
Program:C:\program Files\Sierra\Caesar IV Demo\CaesarIVDemo.exe

This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's supprot team for more information.
--------------------------------------------------------------------------
*Attached is the JPEG image of this error.*

Following instructions both in VUGames Support Forums and Tilted Mill Forums, I...

double-clicked the file "RegisterDLL.bat", located in the same folder as the executable (by default, C:\Program Files\Sierra\Caesar IV Demo).

and received the following message...
--------------------------------------------------------------------------------------------------------------------------------------------------
C:\Program Files\Sierra\Caesar IV Demo>C:\WINDOWS\Microsoft.NET\Framework\v2.0.5
0727\RegAsm.exe RomeScriptInterfaces.dll
Microsoft (R) .NET Framework Assembly Registration Utility 2.0.50727.42
Copyright (C) Microsoft Corporation 1998-2004. All rights reserved.

RegAsm : error RA0000 : An error occurred while writing the registration informa
tion to the registry. You must have administrative credentials to perform this t
ask. Contact your system administrator for assistance

C:\Program Files\Sierra\Caesar IV Demo>C:\WINDOWS\Microsoft.NET\Framework\v2.0.5
0727\RegAsm.exe ScriptServer.dll
Microsoft (R) .NET Framework Assembly Registration Utility 2.0.50727.42
Copyright (C) Microsoft Corporation 1998-2004. All rights reserved.

Types registered successfully

C:\Program Files\Sierra\Caesar IV Demo>PAUSE
Press any key to continue . . .
-----------------------------------------------------------------------------------------------------------------------------------------------------
**Attached is the JPEG image of this message**

I have followed all instructions at both forum locations and no answer has solved my problems.

Here are the forums direct link for....
VU Games Community Forums : Runtime Error
and
Tilted Mill Entertainment Community Forums : Runtime Error

***Attached is my DxDiag in . txt format***
****If above links do not work for some reason try pressing and holding down the CONTROL button and click on the link, otherwise here are the kinks in text format....
VU Games : http://forums.vugames.com/thread.jspa?threadID=28915&start=0&tstart=0 and
Tilted Mill : http://www.tiltedmill.com/forums/showthread.php?p=112265#post112265.****

Thank You For Any Help
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Email # 2 and my response...

------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
From: Technical Support Vivendi
To: ME
Sent: Friday, August 18, 2006 1:30 PM
Subject: RE:'Case=022-476' Microsoft C++ Runtime Library

Hello,
Thank you for contacting Vivendi Games Technical Support.

After analyzing your Dxdiag report it seems that your sound card and your logitech usb headsets function has been interchanged.

To rectify the problem please perform the following steps:

- Click on the Start button on the Task Bar / Windows Desktop
- Go to Control Panel.
- Click on Sound and Audio Devices
- Click on the Audio Tab
- Select Default Sound playback device as " Realtek AC97 Audio"
- Now, click on ok and restart the system.

Now, try playing the game and give us the feedback.

Please be sure to delete all previous correspondence when
replying. This will help us to process your response in a more timely and
efficient manner.

Kind Regards,
Fredd N,
Vivendi Games Technical Support
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

I did this and it did not solve the problem, and plus I couldn’t hear any sound.
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Included in this post are the same attachments as were included in my email. I will roll back my video driver as well. To see if this works.

Keith

08-18-2006, 07:02 PM

I was looking at vonSchleicher's dxdiag:

Date and Size: 8/3/2004 23:07:56, 59264 bytes

Edit: If they are the most current then there is nothing you can do there, of course.

Keith

08-18-2006, 07:09 PM

As far as the sound card drivers go you may just have to get yourself a new current sound card.

I still cannot figure out why you are having admin registration problems. You may have to refer it to Microsoft or some other free techincal support forum. There are many on the web that might able to answer this question.

Ryster

08-18-2006, 07:10 PM

Your file indicates you have video driver version 91.33. I think 91.31 was the last release version.

You are correct, the current release version is 91.31, 91.33 is the current public beta version.

vonSchleicher

08-18-2006, 07:10 PM

Here is an updated DxDiag, note that I have individually checked all drivers for all devices to ensure that they are all updated fully... any that appear old are old cause no new one is available, namely the one for my USB Logitech Headset, which Microsoft provides the driver for this, and no new driver is available, since sp2 came out for XP. The .sys file for this is usbaudio.sys which is the file directly related to the driver...

Any help is greatly appreciated.

If you look at my DxDiag... it says...

-------------
Sound Devices
-------------
Description: Logitech USB Headset
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: USB\Vid_046d&Pid_0a02&Rev_1013&MI_00
Manufacturer ID: 65535
Product ID: 65535
Type: WDM
Driver Name: usbaudio.sys
Driver Version: 5.01.2600.2180 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 8/3/2004 23:07:56, 59264 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: All tests were successful.

Description: Realtek AC97 Audio
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: PCI\VEN_10DE&DEV_0059&SUBSYS_812A1043&REV_A2
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: ALCXWDM.SYS
Driver Version: 5.10.0000.6150 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 7/21/2006 16:10:44, 4011264 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 8000, 192000
Static/Strm HW Mix Bufs: 26, 25
Static/Strm HW 3D Bufs: 26, 25
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: Yes, Yes
I3DL2(tm) Listen/Src: Yes, Yes
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: All tests were successful.

----------------------------------------------------------------

When I researched this at Microsofts web site, it had been said that the driver was updated when SP2 came out for XP, but their was no new version for this device.

If someone can find me a newer version by all means bring it on... lol

Keith

08-18-2006, 07:21 PM

I've been doing some Googling and found this blog:

http://kyle.baley.org/CategoryView,category,VSTO.aspx

The section under "Here's how to accomplish a number of common tasks as a non-admin:" on this page may help get that program running as the Admin. They suggest using the right click RUN AS function set for adminstrator to get a program running from a non-admin mode, it might prove helpful.

http://www.jameskovacs.com/blog/JoinAdministratorsAnonymousTodayOrDevelopingAsANon admin.aspx

vonSchleicher

08-18-2006, 07:47 PM

Video drivers are not the reason for my problems, as I reverted to 91.31, and that didnt work, and I tried to modifying my login by creating an alternate Admin and that didnt work... and I tried your sugestion of right clicking on it and choosing "Run As..." but it still didnt load the game so I could play it. So, I re-installed 91.33.

Amenirdis

08-18-2006, 07:49 PM

vonSchleicher

08-18-2006, 07:59 PM

vonSchleicher:

Have you tried downloading NetFramework2.0 vom the Microsoft homepage, then deinstall the version that's currently installed on your pc, restart, defragment, install Net2.0 again? (you might want to consider unistall the demo, too first)

Roger... task already performed exactly as you have laid it out here.;)

Also, I think you'd have to look at Logitech's homepage for new drivers of your headset. They are supposed to be responsible for their product and not Microsoft.

Roger... they have no drivers for headsets at their site, only for mice and keyboards and such.

I'm sorry if you've already said it before: you have the firewall disabled when installing and trying to play?

Roger... both Norton and Windoze firewalls completely disabled, in fact I completely removed Norton from my msconfig start-up, and have no other firewalls.

Amenirdis

08-18-2006, 08:03 PM

I was looking at vonSchleicher's dxdiag:

Date and Size: 8/3/2004 23:07:56, 59264 bytes

Edit: If they are the most current then there is nothing you can do there, of course. That's not the sound driver you're looking at, Keith. It's the logitech headset.
Sound driver date 21/7/2006.

Amenirdis

08-18-2006, 08:12 PM

Alright, well done. :)

When you deinstalled all that stuff... have you tried using a registry cleaner to get rid of possible entries that it might have left behind?

I can't think of anything else to try right now. I might have to sleep over it for now. I'll be back should I have another idea.

Cerebus451

08-18-2006, 10:55 PM

This is primary directed at vonSchleicher and anyone else having the permission problems. After doing some research, it appears that occasionally you end up with registry entries that don't have permissions, even for administrators (found this info on a web site from someone having similar troubles with Office).

I used the Regmon utility to track down which registry entry was having the problems (turned out to be HKEY_CLASSES_ROOT\Record). I forgot to check what the original permissions were (I head at least some access), but went ahead and gave full permissions on the key to Administrators. After doing this, the RegisterDLL.bat worked fine.

On an unrelated note, I couldn't play after doing this initially. When I ran, I got a message about a security item missing and the program would not run. This might have had to do with the fact that I had done a Repair on the .NET framework, but didn't install the patch. I uninstalled the .NET framework and the demo, rebooted, reinstalled the .NET framework, installed the patch for the framework from Windows Update, reinstalled the demo, and it is working like a champ now.

If you are getting the same permission error that vonSchleicher was getting when running RegisterDLL.bat, check the permissions on key HKEY_CLASSES_ROOT\Record in regedit. If that doesn't do it, you will probably have to run Regmon to track down which key in your registry is FUBAR.

vonSchleicher

08-19-2006, 12:50 AM

Cerebus451

08-19-2006, 01:11 AM

Care to explain how to use Regmon specifically for this instance, cause i ran it and it just kept auto scrolling as it did whatever it was doing....:confused:

Maybe a step by step instruction would be helpful.
Yeah, it will do that, because lots of programs are accessing the registry (was kind of surprised myself when I first launched it). To start/stop the collection, under the File menu is Capture Events (also Ctrl+E). What I did was stop the capture, clear the list (Edit menu -> Clear Display), get ready to run the first command from RegisterDLL.bat (%windir%\Microsoft.NET\Framework\v2.0.50727\RegAs m.exe RomeScriptInterfaces.dll), turn capture on, run the command, turn capture back off. Then you can look for the entires for regasm.exe. You should find one or more entries where the Result column contains "ACCESS DENIED" (I had 3 of them, all for the same key). Will have to scroll a little as regasm likely will generate quite a list of accesses before it hits the error.

You can also built filters. Right clicking on a line gives a popup, and one of the entries is "Exclude Process". You can do this for some of the more popular names in the list (the irony is that Regmon itself shows up) to reduce the size. If you are quick with the start capture, run command, stop capture, the list shouldn't be too massive.

catgoddess83

08-19-2006, 01:12 AM

OK Keith, I updated my mummified Sound card but the demo still won't play.
I downloaded it a second time yesterday. Should I try to download it again?
Cat

vonSchleicher

08-19-2006, 04:32 AM

Dude, I dont get it... I tired what you said, below is the result... what I did was enable Regmon and i stoped it and then started it quickly and quickly clicked on the RegisterDLL.bat file and this is what it said....:confused: :confused: :confused: :confused: :confused: :confused: :confused: :confused: :confused: :confused:

34.34424210 cmd.exe:2484 OpenKey HKCU SUCCESS Access: 0x2000000

34.34425735 cmd.exe:2484 OpenKey HKCU\Software\Policies\Microsoft\Control Panel\Desktop NOT FOUND

34.34426880 cmd.exe:2484 OpenKey HKCU\Control Panel\Desktop SUCCESS Access: 0x80000000

34.34428406 cmd.exe:2484 QueryValue HKCU\Control Panel\Desktop\MultiUILanguageId NOT FOUND

34.34429169 cmd.exe:2484 CloseKey HKCU\Control Panel\Desktop SUCCESS

34.34429550 cmd.exe:2484 CloseKey HKCU SUCCESS

34.34471512 cmd.exe:2484 OpenKey HKCU SUCCESS Access: 0x2000000

34.34472656 cmd.exe:2484 OpenKey HKCU\Software\Policies\Microsoft\Control Panel\Desktop NOT FOUND

34.34473419 cmd.exe:2484 OpenKey HKCU\Control Panel\Desktop SUCCESS Access: 0x80000000

34.34474182 cmd.exe:2484 QueryValue HKCU\Control Panel\Desktop\MultiUILanguageId NOT FOUND

34.34474945 cmd.exe:2484 CloseKey HKCU\Control Panel\Desktop SUCCESS

34.34475327 cmd.exe:2484 CloseKey HKCU SUCCESS

vonSchleicher

08-19-2006, 04:59 AM

I think I may be figuring it out, but not sure how to fix it....

113.08348083 RegAsm.exe:2704 OpenKey HKCR\Record ACCESS DENIED Access: 0x2001F RANDALL-2005\Josh

113.08355713 RegAsm.exe:2704 QueryKey HKCU\Software\Classes SUCCESS Name: \REGISTRY\USER\S-1-5-21-1482476501-1425521274-839522115-1003_CLASSES

113.08356476 RegAsm.exe:2704 OpenKey HKCU\Software\Classes\Record NOT FOUND

113.08357239 RegAsm.exe:2704 OpenKey HKCR SUCCESS Access: 0x2000000

113.08386230 RegAsm.exe:2704 CreateKey HKCR\Record ACCESS DENIED Access: 0x2001F RANDALL-2005\Josh

113.08394623 RegAsm.exe:2704 CreateKey HKCR\Record ACCESS DENIED Access: 0x2001F RANDALL-2005\Josh

vonSchleicher

08-19-2006, 05:20 AM

Now when I run the RegisterDLL.bat it says.....
--------------------------------------------------
C:\Program Files\Sierra Caesar IV Demo>C:\WINDOWS\Microsoft.Net\Framework\v2.0.50727\RegA sm.exe RomeScriptInterfaces.dll
Microsoft (R) .NET Frame work Assembly Registration Utility 2.0.50727.42
Copyright (R) Microsoft Corporation 1998-2004. All rights reserved.

Types registered sucessfully

C:\Program Files\Sierra Caesar IV Demo>C:\WINDOWS\Microsoft.Net\Framework\v2.0.50727\RegA sm.exe ScriptServer.dll
Microsoft (R) .NET Frame work Assembly Registration Utility 2.0.50727.42
Copyright (R) Microsoft Corporation 1998-2004. All rights reserved.

Types registered sucessfully

C:\Program Files\Sierra\Caesar IV Demo>PAUSE
Press any key to continue . . .
--------------------------------------------------
I fixed this by accessing those individual files that were preventing access and changed the owner of those files to my current user... and allowed access... Im gonna monkey with it some more.

So, it looks like something got fixed, but I tried Loading the game again and it wouldnt even load and gave me an error, as follows....

------------------------------------------------------
A required security module can not be activated.
This program can not be executed (5017).
-----------------------------------------------------

:confused: :confused:

vonSchleicher

08-19-2006, 06:07 AM

Well, contrary to my personal preference, in the process of fixing the problem I bought registry mechanic and webroots spyware program, I ran them cleaning everything up, then promtly un-installed them... then after making all these fixes, I changed the owner back to the original config. (see above post about access and such, posts 49-51, 53-55) and then I un-installed my .NET Framework 2.0 and Caesar IV for like the 4th or 5th time, restarted my computer, completely disabled Norton and windows firewall again, and re-installed my .NET Framework, then did a Microsoft update to get the security patch for my .NET Framework 2.0... then I re-installed Caesar IV again for like the 5th or 6th time, installing DirectX again when it prompted me, then crossed my fingers.......

:eek: :eek: WOOT! It worked! YAY! :D :D

The game loaded, and I clicked on start a new game or whatever and it worked! HOLY **** Thank you everyone who helped make it possible, and a special thanks goes out to Cerebus451 for coming up with the solution to my problem, he may have spoke too much geek for me to really understand what he wanted me to do, but after playing with it a few times, I GOT IT TO WORK! Now I can go to Disney World.... lol. If anyone needs a better explaination, I would be glad to help.

Cat if all else fails read all the posts that I have made, and people have made directed toward solving my problem... cause you may be experiencing the same thing. ;)

Amenirdis

08-19-2006, 06:52 AM

That's fantastic vonSchleicher! And a big 'thank you' for Cerebus451! :D

drdoom34

08-19-2006, 08:30 AM

Your graphics drivers are out of date. 91.31 is the current stable release version, yours are 84.21.

You can get the current nVIDIA graphics drivers from here:
http://www.nvidia.com/object/winxp_2k_91.31.html

Your sound drivers are EXTREMELY old, 4 and a half years old in fact (25th March 2002).

Finding drivers for your sound device is a different story. Do you know what sort of main system board (motherboard) you have? If you can find that information I can track down updated sound drivers for you. It could be Asus, Abit, Gigabyte, MSI, or a dozen other different makes. It will also have a model number. If you do not have that information, you can take the side panel off your PC (switch off the power at the socket first, but leave it plugged in so it remains earthed) making sure not touch any of the components inside without taking anti-static precautions. The make and model of the main system board should be printed on the board in big white letters somewhere. See the attached picture of my board as an example, you can see mine is a Gigabyte GA-K8NXP-9 motherboard.

As for your error message, can you confirm that your user account is in the administrators group of your computer please.

.net 2.0 is already installed and ai am sure of admin.log... Now i am dl the latest drv of my sound card. I tired with NVDIA 93.31 but same erorr..:-((

Keith

08-19-2006, 08:46 AM

OK Keith, I updated my mummified Sound card but the demo still won't play.
I downloaded it a second time yesterday. Should I try to download it again?
Cat

When you try to start the demo what happens exactly? Are you getting error messages? What is the exact text of the error message?

catgoddess83

08-19-2006, 01:30 PM

"caesar 4 has encountered a problem and has to close"

I'm downloadind another demo from another source right now. I've uninstalled the Net framework , disabled my virus firewall(a la a previous post) I will reinstall the Net stuff and activate my protection when the download is complete.

Unfortunately, it's 1:27 PM here and it's supposed to take another 7 1/2 hours. That's why I originally got my first two downloads from Gamespot. I don't understand why it takes so long; I have a high speed cable connection

Keith

08-19-2006, 03:06 PM

Can you give us a screenshot of the error message and full debug of the error message so I can see the error code. See sample below.

If you are getting a 0xc0000005 code, its a access violation error and could mean that you have some problems with memory. Either the demo wasn't able to free memory to use or it was attempting to free memory that was already free. Often this kind of error message can be caused by malware and also by bad RAM.

catgoddess83

08-19-2006, 04:17 PM

Keith
I don't know how to send you this. Please tell me and I will do it.

The second screen says offset 0001e48b
Third screen top Exception infor 0xc00005 flags 0x0000000
Record 0x0000000000 Address 0x00000000041e48b
System infor
Windows NT 5.1 Build 2600

BTW before I did start downloading my current demo copy I ran scandisk and defragged.

I don't understand about the memory; you said mine was fine. I did update from 512 to 768 recently

catgoddess83

08-19-2006, 08:37 PM

Keith
You will be proud to know that I got it to work!!!! Whoo Hooo!:D

After waiting 20 hours today to load<argh>.. I reinstalled the NET things, directx update, and re-engaged my firewalls.

Here's the embarassing part... I noticed that my sierra folder was NOT under program files. :o I never paid attention because all my sierra games played. I moved the sucker to Program files and bada bing bada boom, the demo got unpacked and installed. The first installation went awry but I used the REPAIR function under the uninstall and it worked.
Thank you for all your patience with me and everyone else. I hope you got some rest.
I am NOW going to ROME!
A BIG FAT FURRY KISS to you. Thanks again
CAT

Keith

08-20-2006, 11:55 AM

I'm glad you got it going, catgoddess! http://members.aol.com/dheitm8612/animated/ltdance.gif:D

If you have older Sierra games they installed to the C:\Sierra folder instead of to the C:\Program Files\Folder. The demo installer should let you install to any folder of your choice.

catgoddess83

08-20-2006, 06:14 PM

Actually, today I've been trying to get Emperor to work. (while waiting for CIV in Sept.)After I updated with SP2 (on your suggestion). I could never get it to play. I tried with someone over at the technical forums (P.C.Dania) (some weeks ago)but she couldn't help me
Since I had moved my Sierra folder into the Program files, I re-installed it. But for some reason it won't play. I downloaded the patch again but nothing seems to work. There was some sort of report generated but I couldn't give it to anyone as there is no EROMK at Sierra anymore
Guess what? :eek: Since your're my technical guru....... Let me know if you can make anything of it. Please if you have time No rush..... Himself and I will be away for three days for our teeny mini vacation before I have to gird my loins to face teenagers and force English into their reluctant psyches.

Keith

08-20-2006, 07:08 PM

Yes, there are boards for Pharaoh, Zeus, and Emperor. They are in the Sierra Classics > Strategy (http://forums.vugames.com/category.jspa?categoryID=46) section of the board. Only Caesar III/IV have their own section.

Emperor should play just fine on your system. I have mine installed in the default C:\Sierra folder and it runs just great.

Did you install the game to the C:\Programs files\Sierra folder or did you just copy the Sierra folder and paste it to the Program Files folder. If you just copied it that's your problem. Uninstall emperor and install it to the place you want via the installer.

catgoddess83

08-20-2006, 07:15 PM

Keith
Since I put the Sierra folder in the Program files; that's where I put the re-install of Emperor. Is that not right???
Cat

Keith

08-20-2006, 07:18 PM

It should work there theoretically. You might want to try using the default C:\Sierra folder instead. Uninstall and try it there.

We should take this to the Emperor board though.

catgoddess83

08-20-2006, 09:53 PM

Keith
I spent at least two hours moving all my files for EROMK around then uninstalling. I then installed into program files but it won't work. I actually have to reboot my computer to make the CD rom player open to release the disc. Once the machine reboots, the screen come up, I hit play, and nothing happens.:mad:
If I uninstall and then re-install again, how do I keep it from getting mixed up with the CIV file demo???
I'm learning so much but obviously not enough, huh?:o
Cat

BTW It didn't work either right after I installed SP2

Keith

08-21-2006, 12:36 PM

Catgoddess, please take this over to the Emperor board, so we are not off topic here.

Coyox

08-23-2006, 07:17 PM

Keith

08-24-2006, 12:42 AM

I receive a message that says:
Unhandled exception: n/a
Type: (some chinese simbols)
File: C://TMill/Source/Engine/D3DDeviceManager.cpp
Function: TMill::Engine::D3D::DeviceManager::ChangeDevice
Line: 338

I feel kind of dissapointed about not being able to try the game. Any chance you guys can help me out?:o
Thanks
:eek:

Card name: Intel(R) 82915G/GV/910GL Express Chipset Family

There's your problem. The Intel is a chipset on the motherboard and not a stand alone video card. Unfortunately, it does not support the graphic features used in the game.

You can buy a DX9 compliant video card and use it instead. You will have to disable the onboard chipset from the BIOS settings on your system to use a different video card.

l3illyl3ob

08-25-2006, 02:25 PM

This is primary directed at vonSchleicher and anyone
If you are getting the same permission error that vonSchleicher was getting when running RegisterDLL.bat, check the permissions on key HKEY_CLASSES_ROOT\Record in regedit. If that doesn't do it, you will probably have to run Regmon to track down which key in your registry is FUBAR.
Thank you so much. This got it working, but I get the same securom error that you and vonSchleicher got afterwards, they probably don't like you messing around with the registry too much. I'm glad I got it fixed (it was the record entry for me too) anyways, I'll mess around a little more to see if I can get it running fully.

Keith

08-25-2006, 03:28 PM

Thank you so much. This got it working, but I get the same securom error that you and vonSchleicher got afterwards, they probably don't like you messing around with the registry too much. I'm glad I got it fixed (it was the record entry for me too) anyways, I'll mess around a little more to see if I can get it running fully.

If you continue to get Securom warnings be sure to send a AnalysisLog.sr0 file to support@securom.com with a full description of what you have done and the resulting securom issue. They may be able to help you.

To create that file run the Launch Analysis option on the right click menu of the Caesar IV desktop icon or the .exe file.

Asterix~

08-31-2006, 08:23 PM

Keith

08-31-2006, 09:04 PM

You'll need to post your dxdiag.txt file before we can tell.

Asterix~

09-01-2006, 07:54 PM

http://www.tiltedmill.com/forums/showthread.php?t=9888

Keith

09-01-2006, 08:38 PM

Asterix, the Intel chipset running on your system is not sufficient to run the graphic features of the game. It doesn't support Transform & Lighting (T&L).

Kosta34

09-05-2006, 01:45 PM

please help me make this demo work!!!!

Keith

09-05-2006, 06:31 PM

What is the problem you are having? Until you tell us what the problem is all we can do is guess.

The video card is more than sufficient and the video drivers are fine.

You may want to free up more space on your C: drive if that is where you have the demo installed. It requires a minimum of 2.0GB you have 2.3GB and that may not be enough.

Try a lower screen resolutoin at 1024x768 60Hz and see if that helps any.

Kosta34

09-05-2006, 07:35 PM

i tried changing resolution..... nothing happens( always the same runtime error!!!). i will try to install the demo on my other hard disk( were i have much more memory).

Kosta34

09-05-2006, 07:42 PM

i moved the demo in my other hard disk.... IT DOESN'T WORK!!!

do you guys have any other ideas??

Keith

09-05-2006, 10:38 PM

i moved the demo in my other hard disk.... IT DOESN'T WORK!!!

do you guys have any other ideas??

There is a chance that you have something else running on your system causing a conflict with the demo.

You should try the steps listed here:

http://www.sierra.com/en/home/support/sierra_support.html

Kosta34

09-06-2006, 04:34 AM

There is a chance that you have something else running on your system causing a conflict with the demo.

You should try the steps listed here:

http://www.sierra.com/en/home/support/sierra_support.html

i can't find something on the support page that can avoid my error in shooting the game....
this is the error that always comes on the runtime errror: .. C:\DOCUME~1\Costa\IMPOST~1\Temp\7f9b_appcompat.txt

maybe this can help you

Manni

09-06-2006, 05:17 AM

C:\DOCUME~1\Costa\IMPOST~1\Temp\7f9b_appcompat.txt

Follow this string to get to that certain Temp-folder and delete its contains and try again

Kosta34

09-06-2006, 05:27 AM

C:\DOCUME~1\Costa\IMPOST~1\Temp\7f9b_appcompat.txt

Follow this string to get to that certain Temp-folder and delete its contains and try again

i just tried... doesn't work

does somebody know what this error means: C:\DOCUME~1\Costa\IMPOST~1\Temp\808b_appcompat.txt

Manni

09-06-2006, 11:36 AM

i just tried... doesn't work
What do you mean?
You couldn`t delete it?
You deleted it and the game still doesn`t work?

Kosta34

09-06-2006, 12:23 PM

What do you mean?
You couldn`t delete it?
You deleted it and the game still doesn`t work?

i deleted it... but still the same problem

i have to say that Im very dissapointed about this demo... my computer works just fine. I never lost so much time before on a game.. and i can't belive that this demo has so many bugs when the game is going to be released in a few months.

Keith

09-06-2006, 03:18 PM

The file you see listed in the error message just contains the details about the system and files running at the time of the error. These are usually sent to Microsoft when you agree to it by clicking on the button on the error message. Deleting it is not that important and it won't fix the problem you are having with the demo, it will only free up a little space on the hard drive.

The steps on that support page I gave you the link to provide you the proper way to close down background applications and how to find the potential problem application by reenabling them one by one.

By shutting down all the background applications you can determine if the demo runs at all. If it does, then one of your system applications is causing a problem with the demo. Turning them back on one by one following the instructions lets you determine which application may be causing the trouble.

Kosta34

09-06-2006, 05:23 PM

Keith

09-06-2006, 06:48 PM

Do you have Kaspersky Anti-Virus 6.0 installed?

There is a conflict between it and the Windows Update KB917422 and it tends to show up when people try to run the demo.

Kosta34

09-06-2006, 07:03 PM

Do you have Kaspersky Anti-Virus 6.0 installed?

There is a conflict between it and the Windows Update KB917422 and it tends to show up when people try to run the demo.

no i don't have Kaspersky Anti-Virus 6.0 installed.

jbraun00

09-16-2006, 09:13 AM

Keith

09-16-2006, 09:09 PM

The Caesar4 demo crashes everytime I try to start it. I get the following message:

Game Exception
Unhandled exception: n/a
Type: (A long string of square boxes)
File: C:\TMill\Source\Engine\D3DDeviceManager.cpp
Function: TMill:Engine::D3D::DeviceManager::ChangeDevice
Line: 338

I ran the batch file several times and did not help. I have installed the demo several times and no help. I have attached the dxdiag file. Thanks.

You have a Intel Chipset which cannot handle the T&L graphic features used in the game. The chipsets are part of the mother board and handle graphic functions for the most part, but in applications that check specifically for T&L support you'll have a problem. Many of the later Intel Chipsets are hardware capable of running T&L, but most of the drivers being written for them do not support T&L.

You need a seperate video card from Nvidia or ATI.

What model Dell is your system. The Dell DV051 seems to be the motherboard rather than the system model. Do you havea 5150 or a E310?

jbraun00

09-16-2006, 11:24 PM

I have a E310 Model Dell. It is only about 6 months old. Are you telling me that my chipset will not run the final version when it is released? Also, is it possible that Intel will release a driver update that will allow for the use of these directx components? Thanks.

Keith

09-16-2006, 11:36 PM

Intel does not write drivers for their chipsets. They leave that up to the various computer manufacturers that use them to do that. In your case they would refer you to Dell for any updates.

As I understand the information I've read at Intel over the past few weeks, it all pretty much indicates that the Intel chipsets aren't going to be able to run the game.

The only exception to that would be is if someone out there wrote a driver for the Intel chipset that sepecifically supports T&L. And then again not all Intel Chipset would only be able to use them. The only one I recall seeing that could support T&L with the proper driver was the G965 chipset.

allhailcaesar

09-16-2006, 11:39 PM

yes, you will need a video card. my b110 is also about 6 mos old but all I have is a pci slot, so had to get a nvidia 6200 but allowed me to play demo, can play for about 30 sec then freezes for 15 and so on. was told on these forums that that is more of the celeron processor rather than the recommended pentium 4 problem. as for intel releasing drivers, no the chipsets cannot run the shader programs that are required for this game. did you try the 3d force program recommended on these forums, did help before I put the card in.

Keith

09-16-2006, 11:41 PM

Here is the pertinent information about Intel Chipsets:

Graphics
Support for Hardware Transform and Lighting (T&L)

http://www.intel.com/sites/templates/pix/circuit388.gif

Only the Intel® G965 Express Chipset Family supports hardware Transform and Lighting (T&L)1. All other Intel® graphics products do not have hardware support for T&L. In most games, transform and lighting calculations can be performed on the processor with acceptable performance. A small number of games that specifically check for hardware T&L support may fail to run.
1 Although the chipset hardware itself supports T&L, future graphics drivers will be required to utilize this feature.

This applies to:
Intel® 82810 Graphics Controller (http://support.intel.com/support/graphics/intel810/)
Intel® 82815 Graphics Controller (http://support.intel.com/support/graphics/intel815/)
Intel® 82830M Graphics Controller (http://support.intel.com/support/graphics/intel830m/)
Intel® 82845G Graphics Controller (http://support.intel.com/support/graphics/intel845g/)
Intel® 82852/82855 Graphics Controller Family (http://support.intel.com/support/graphics/intel852gm/)
Intel® 82865G Graphics Controller (http://support.intel.com/support/graphics/intel865g/)
Intel® 82915G/82910GL Express Chipset Family (http://support.intel.com/support/graphics/intel915g/)
Intel® 82945G Express Chipset (http://support.intel.com/support/graphics/intel945g/)
Mobile Intel® 915GM/GMS, 910GML Express Chipset Family (http://support.intel.com/support/graphics/intel915gm/)
Mobile Intel® 945GM Express Chipset Family (http://support.intel.com/support/graphics/intel945gm/)

http://www.intel.com/support/graphics/sb/cs-011910.htm

jbraun00

09-16-2006, 11:49 PM

What is an affordable video card that would support these EXTRAORDINARY graphics (I say this out of frustration to Dell and Intel)? Do most all standalone graphics cards perform these functions properly? Thanks.

Keith

09-17-2006, 12:31 AM

The game was tested with the Geforce 6800 and up in mind. The readme file in the demo says that the a 6800 can play the game with all the settings turned on, but they recommend a card from the 7xxx series for topend peformance.

For ATI I would look in their Radeon X1xxx series, probably somewhere around the X1600 or higher.

You can get a good idea of prices at the following places:

www.newegg.com (http://www.newegg.com)
www.tigerdirect.com (http://www.tigerdirect.com)
www.pcmall.com (http://www.pcmall.com)
www.cdw.com (http://www.cdw.com)
www.cyberguys.com (http://www.cyberguys.com)

You can probably find something on Amazon.com.

You should look for something that has at least 256MB of RAM, 12 pixel pipes or higher, and at least GDDR2 type memory or higher (GDDR3, etc.).

Newegg has a lot of the info above and customer comments on the various cards for you to look through.

You need to determine if your you have an AGP slot or PCI-E slot for video. The info I have found seems to indicate that that E310 has a PCI-E x1 slot. You should confirm that before you shop. If that is correct you should shop for PCI-E versions of the cards mentioned above.

A Google search reveals other people looking for graphics cards for their E310s as well to play other games. Here's a couple:

http://forumz.tomshardware.com/ce/E310-ftopict50983.html

http://reviews.cnet.com/5208-7591-0.html?forumID=26&threadID=152312&messageID=1695371

The Dell site doesn't even have a page for the E310 anymore, but if you go through the Google search Cached (http://72.14.207.104/search?q=cache:t1YzWOhYAcIJ:www.dell.com/content/products/RBIredirect.aspx%3Frbi%3DGKiitGAbBa2SB%2B6V9bxpRyv wm4g6Tn36wTwLVrus%2B1Yk1iSYlI8tpShc0L6a76U%2BTIzMv 9bvnid/acyVxTQtgTi9ESA1/DTQmFuyMtPzEnkWJkxGoncz%2B2Q8VeoV2cB7vOBWVoYytTle1 j1%2BjZsoNw%3D%3D+dell+E310&hl=en&gl=us&ct=clnk&cd=2) page for it, you can get it to come up but none of the links on the page work. Plus you have to hit the "X" (halt) icon to prevent the page from auto-forwarding to a Dell "page not found" webpage.

nineroot

09-18-2006, 01:53 PM

Still doesn't work when i click reg file

Keith

09-18-2006, 02:15 PM

Are you referring to the registerdll.bat file?

Do you get a error message when you try to run the game? If so, what is it?

nineroot

09-18-2006, 07:17 PM

Are you referring to the registerdll.bat file?

Do you get a error message when you try to run the game? If so, what is it?

Yes i mean that file, after i'v doubled clicked it says Caesar 1V encounted a problem and needs to close...

Keith

09-18-2006, 07:33 PM

Yes i mean that file, after i'v doubled clicked it says Caesar 1V encounted a problem and needs to close...

Well the bad news is that this could indicate that there is a problem with the install of .NETFramework 2.0 that the game installed. .NETFramework should not or cannot be uninstalled once it's in place. You may want to try reinstalling .NETFramework 2.0. You can get it from Microsoft (http://www.microsoft.com/downloads/details.aspx?familyid=0856EACB-4362-4B0D-8EDD-AAB15C5E04F5&displaylang=en).

There is a thread on the Sierra Community forums about problems with the registry entries of .NETFramework. On some systems the registry is denying write access on some registry key files even to the local administrator account of the system.

This can be fixed with the likes of a 3rd party program, or in the worst case by reinstalling Windows, all the critical updates, and then NETFramework 2.0.

You'll find the info in this thread:

Com interop error?? (http://forums.vugames.com/thread.jspa?threadID=29275&tstart=0)

These are Windows problems and not caused by the demo install. The demo install just managed to reveal them.

Keith

09-18-2006, 07:37 PM

If you have Kaspersky Anti-Virus 6.0 and Windows security update 917422 installed there is a conflict between them. You either have to uninstall the update or disable KAV 6.0. This has been causing problems with other programs too according to what I have read.

nineroot

09-18-2006, 10:54 PM

I disabled Kaspersky but still doesn't work, i'm not going to reinstall windows just to play the demo but would the full game still have this problem with it when it comes out?

nineroot

09-18-2006, 10:57 PM

I reinstalled .NETFramework 2.0 still having the problem. i'll read threw that thread tomorrow.

Keith

09-18-2006, 11:52 PM

You should definitely try leaving KAV 6.0 active and uninstalling the KB917422 security update before you consider reinstalling windows.

The pertinent thread on that there is:

*** MS security update causing runtime error! *** (http://forums.vugames.com/thread.jspa?threadID=29475&tstart=0)

nineroot

09-19-2006, 06:19 AM

How do i uninstall the KB917422 security update?

Ok, i just read your link and uninstalled the KB917422 security update, the demo works now, thanx.

Keith

09-19-2006, 07:16 AM

How do i uninstall the KB917422 security update?

Ok, i just read your link and uninstalled the KB917422 security update, the demo works now, thanx.

I'm glad to hear it! Enjoy the demo. http://members.aol.com/dheitm8612/animated/ltdance.gif:D

hodiazm

10-09-2006, 06:25 PM

I just installed the Demo, but it doesn't work... i recieve the following msg:

Game Exception:
File: c:\TMill\Source\Engine\D3DDeviceManager.cpp
Function: TMill::Engine:3D:eviceManager:ChangeDevice
Line: 338

I'll appreciate any help.

Thanks.

PCDania

10-10-2006, 07:09 AM

Looks like you have intergrated graphics like Intel. Try post your Dxdiag diagnostics file so we can take a look at your system.

Ron4Swat

10-15-2006, 06:32 PM

Transfered my message here.

http://www.tiltedmill.com/forums/showthread.php?p=130940#post130940

because it was for the full-version.

starionwolf

10-17-2006, 01:35 AM

Double clicking the RegisterDLL.bat solved my issue. Here is my DxDiag.txt that I forgot to upload.

rhekis

10-21-2006, 01:57 PM

Included debug screenshot from when I tried to run dejua (spelling?) scenario. I have also been crashing out quite frequently in the 2nd level of the tutorial missions when I try to place pottery factories, and at random times when I try kingdom play as well. Thanks for any help you can send my way
EDIT: do you need more of the debug info?

BRUCEC

10-23-2006, 11:01 AM

here is my Dxdiag file I am not sure how to fix this.

the rest of the error reads:

File:C:\TMill\Source\Engine\D3DDeviceManager.cpp
Function:TMill::Engine::D3D::DeviceManager::Change Device
Line 338

Please help me.
Thanks

Manni

10-23-2006, 11:27 AM

BRUCEC

10-30-2006, 10:06 AM

Sorry BRUCEC

for playing you will need a graphic-CARD and not a

Card name: Intel(R) 82845G/GL/GE/PE/GV Graphics Controller
Manufacturer: Intel Corporation
Chip type: Intel(R) 82845G Graphics Controller

Thank you for your help. I am sorry I did not get back before now, but, I had to work and could not answer.

Question: I have a Dell will it be easy to remove the Card that came with my machine?

Manni

10-30-2006, 10:24 AM

Thank you for your help. I am sorry I did not get back before now, but, I had to work and could not answer. It is always that work which stops us from gaming! :mad: :D :rolleyes:

Question: I have a Dell will it be easy to remove the Card that came with my machine?

I know you have a DELL Dimension 2400 , is this a laptop or a desktop(I am too lazy to find out myself) ??

IF it is a laptop then few chances for a better chip/card.

If it is a desktop chances are great for a proper good card of your choice and savings but depending on the motherboards-slots available.

Once in the shops you could also get some more RAM if you can afford it.

Have a look at DELL`s if they have a newer sounddriver for your Soundonboard-chip SoundMAX Digital Audio, yours is from 2003

cerulean blue

10-30-2006, 10:41 PM

C4 was working fine til i tried to get my Roma map to which i was entitled..

I uninstalled my game a few times, eventually removing all old files and starting over, except for save game files..

i replaced that folder because i didnt want to have to do republic and empire all over again...

then i went to attempt my online again, it would not work gave me file mis match error..
so i went to dl the patch, that seems to be when my runtime errors keep coming back..tho i cant install the patch, gives me access denied error.

so im right back to where i started except now, i have roma and cant play at all...

here is my dxdiag, tho it was not an issue before all this started...

almaair

01-14-2007, 10:44 AM

Here is my DXDIAG

Kiya

01-14-2007, 10:53 AM

Hello Almaair amd welcome :)

What I'm seeing in your Dxdiag is not so good news. You seem to have a chipset not a proper graphic card, and without that C4 is not going to work. Besides that the chipset is sharing your RAM memory, so you have less than required (you have now 448MB RAM when 512MB is minimum, better if you could have double that.)

almaair

01-14-2007, 10:40 PM

Hello Almaiar amd welcome :)

What I'm seeing in your Dxdiag is not so good news. You seem to have a chipset not a proper graphic card, and without that C4 is not going to work. Besides that the chipset is sharing your RAM memory, so you have less than required (you have now 448MB RAM when 512MB is minimum, better if you could have double that.)

Thanks you. I guess that the best thing I can do is change my graphic card... :o

almaair

03-03-2007, 07:50 AM

Hi again! here is my new DXDIAG. I hope that now is all OK

Kiya

03-03-2007, 08:48 AM

Hi, it looks much better now. How about C4, have you tried playing it? If it's ok then nothing else matters?

(If not you might try and make your page file bigger. Then let our pros know what back ground programs you have, since usually people tend to have way too many, including me but not any more.)

almaair

03-03-2007, 07:42 PM

For the most part, I'm with Kiya. There is one thing though. Not the best drivers. The Catalysts 6.6 thgouth 6.9 (June through September 2006) have been problematic. That is an ATI issue and not related to C4 or the demo spefically. So, I'd suggest getting a newwer video driver version as well.

Sincerely,
Phil

Don't worry. Actually I do after the post. I played the demo and works perfect. Thanks anyway:)

doubledeca

03-20-2007, 04:19 PM

Sorry, but double clicking the .bat file didn't work for me. Attached are two DXDIAG . BTW, will using the PC Pitstop Optimize 1.5 help it run better/faster/without lag/etc. when I do get the program running?
Thanks for your help.
DD

Keith

03-20-2007, 06:01 PM

As I mentioned in my reply on the Sierra board your dxdiag.txt file indicates the following problem:

Display Tab 1: No problems found. Direct3D functionality not available. You should verify that the driver is a final version from the hardware manufacturer.

Other similar problems relating to that error message seem to all be related to the video card or drivers.

The Radeon 9250 is an older DX8.1 card. It may or may not be able to run Caesar IV. It may not support the DX9 features required by the game, or you may have to lower the game video settings to minimums and turn shadows off if you get that far before it crashes.

Someone else had a Dell 2350 with a problem just the other day. But I couldn't find a slot listing in the tech support info for a video card. The info did not list an AGP slot as part of the slots available on the motherboard. I'm wondering if you have a plain old PCI video card and that might the entire root of your problem.

Note: PCI and PCI-e (the newest standard) are two completely different animals. PCI slots are ancient history for video cards. PCI video cards were superseded by AGP types, and AGP has been replaced by the newer PCI-e types. PCI cards are very very slow by comparison.

shahraiz5

10-15-2007, 08:09 AM

hi,
i recently installed caesar 4 and played it for some time
but after some months when i finished the game then when i tried ot run it it gave me a runtime error "windows visual c++ runtime library" "caesar 4 has requested the application to terminate it in an unsual way" then when i try to get the information from microsoft it gives in an programmin language here the information which it gives
appname:caesariv.exe
appver:1.2.0.0
modname:caesariv.exe
modver:1.2.0.0
offset: 002b4629

Keith

10-15-2007, 02:38 PM

Unfortunately, those files only mean something to Microsoft.

See this Sierra help page on this error message:

Game crashes and followed by Microsoft Visual C++ Runtime Library: Runtime Error (http://220.226.203.21/Vivendi_Current/(51jvr1yq3b1zbvzuemrwti55)/Pages/ViewFAQ.aspx?FAQID=1946)

shahraiz5

10-15-2007, 03:23 PM

i used that help like a million of times but it didnt work i unistalled the game then installed it again but i get the same error my the requiments that are needed i have them like i play games like fifa08 fifa 07 caesar 3 and halo 3 so whats in it with caesar 4 my dxdiag files are lost also the cd
so what can i do?

shahraiz5

10-15-2007, 03:24 PM

the point is can u attach the crack file of caesar 4

Keith

10-15-2007, 06:11 PM

You can create a new dxdiag.txt file at any time.

Asking for a crack on the developer's own messageboard is a sure way to get you banned from the forum. In your case it wouldn't help because you do get the game somewhat started before it crashes. If you lost your CD you'll have to buy a new copy of the game.

Since the game ran before, it sounds like something new was installed on your computer since that time that is causing the problem now.

Any new software on the system, browser add-ons, visit any questionable websites?

You should probably scan for a virus and/or spyware.

shahraiz5

10-15-2007, 07:59 PM

forget about that i just installed microsoft registery fix and soon the game started so thanks any way and im not usin the demo "tripple duh"

shahraiz5

10-15-2007, 08:01 PM

You should probably scan for a virus and/or spyware.[/QUOTE]

lol man! i got no virus on my computer not that i got anti virus and window live defender i even got norton firewall its just
i accidentally copied a trainer of caesar 4 and pasted into the game even tho i didnt want to so now im gonna play the game fair and square

shahraiz5

10-15-2007, 08:03 PM

hey is there any way to get pormoted
i can help those dudes who'r havin the same problems

shahraiz5

10-15-2007, 08:03 PM

sorry for spammin

Keith

10-15-2007, 11:45 PM

lol man! i got no virus on my computer not that i got anti virus and window live defender i even got norton firewall its just
i accidentally copied a trainer of caesar 4 and pasted into the game even tho i didnt want to so now im gonna play the game fair and square

That you have more than one is good. I have 5.

Windows Defender, AOL Anti-Spyware (both free), McAfee AV, AVG 7.5 (both registered), and a firewall. And I also use the online MS OneCare Live and Kaspersky online (free) scanner as well. I take no chances.

Glad you got it going.

"Promotions" come by posting on the board. The "Luminary" rank was given to a number of people by TM. It was given to us by TM back before CotN was released. We aren't employees.

shahraiz5

10-16-2007, 12:08 PM

ahhh!forget about that!
caesar 4 just reset my graphic card, i mean what the heck was that it was just i was underattacked and i succesfully won but then the game closed and gave a error "file caesar iv.exe has reset your graphic card and you need to contact ati" that is the crud i programed in a successfull recovry but what the heck is wrong with this?

shahraiz5

10-16-2007, 12:10 PM

and the second crud is that i got 756 mb ram and the minimum required is 512 and the game runs like my graNDPA so what is wrong with that
every game runs on my pc fine even gods of caesar 4 but what the hell is wrong with it?

Rnett

10-16-2007, 03:55 PM

Post a dxdiag and maybe we can help.