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View Full Version : Demo Crash

JWRTolkien
11-20-2004, 09:19 PM
When I launch the demo, I go to a screen with abar saying the game is loading but it then goes to the desktop and does not launch. Could Someone please help?
Chris Harvey
11-21-2004, 11:33 AM
Hey JWR,

Any chance that you have out of date video drivers? Please post your dxdiag information (Start->Run. Type "dxdiag" and let the application finish scanning your system, then click on the "Save all Information" button and attach that file in a post here).

We'll be better equipped to help you out if we have this information to see what hardware and drivers you currently have.

Thanks!
-Chris
JWRTolkien
11-21-2004, 03:31 PM
I don't know how much of this matters, so I'll post the whole thing. THank you so much for trying to help me.

------------------
System Information
------------------
Time of this report: 11/21/2004, 15:23:19
Machine name: REVESZR
Operating System: Windows 2000 Professional (5.0, Build 2195) Service Pack 4
Language: English (Regional Setting: English)
System Manufacturer: Dell Computer Corporation
System Model: OptiPlex GX150
BIOS: Default System BIOS
Processor: Intel Pentium III processor, ~1.0GHz
Memory: 382MB RAM
Page File: 260MB used, 466MB available
Windows Dir: C:\WINNT
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: /WindowsUpdate
DxDiag Version: 5.03.0001.0904 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: Intel(r) 82815 Graphics Controller
Manufacturer: Intel Corporation
Chip type: Intel815
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_1132&SUBSYS_00BE1028&REV_04
Display Memory: 4.0 MB
Current Mode: 1024 x 768 (16 bit) (70Hz)
Monitor: Dell 1503FP (analog)
Monitor Max Res: 1024,768
Driver Name: i81xdnt5.dll
Driver Version: 5.12.0001.2641 (English)
DDI Version: 7
Driver Attributes: Final Retail
Driver Date/Size: 8/8/2000 17:18:36, 608640 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: i81xnt5.sys
Mini VDD Date: 8/8/2000 17:18:36, 103104 bytes
Device Identifier: {D7B78E66-5272-11CF-C979-BF20A7C2C835}
Vendor ID: 0x8086
Device ID: 0x1132
SubSys ID: 0x00BE1028
Revision ID: 0x0004
Revision ID: 0x0004
Video Accel:
Deinterlace Caps: n/a
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run

-------------
Sound Devices
-------------
Description: SoundMAX Digital Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_8086&DEV_2445&SUBSYS_00BE1028&REV_11
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: smwdm.sys
Driver Version: 5.12.0001.2506 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 6/6/2000 10:38:06, 268760 bytes
Other Files:
Driver Provider: Analog Devices
HW Accel Level: Standard
Cap Flags: 0xB5B
Min/Max Sample Rate: 8000, 48000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run

---------------------
Sound Capture Devices
---------------------
Description: SoundMAX Digital Audio
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: smwdm.sys
Driver Version: 5.12.0001.2506 (English)
Driver Attributes: Final Retail
Date and Size: 6/6/2000 10:38:06, 268760 bytes
Cap Flags: 0x40
Format Flags: 0xCCC

-----------
DirectMusic
-----------
DLS Path: C:\WINNT\SYSTEM32\drivers\GM.DLS
DLS Version: 1.00.0016.0002
Acceleration: n/a
Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
SoundMAX Digital Audio, Software (Kernel Mode), Output, DLS, Internal
Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Registry: OK
Test Result: Not run

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Poll w/ Interrupt: No
Registry: OK

-----------
USB Devices
-----------
+ USB Root Hub
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 6/19/2003 12:05:04, 40176 bytes
|
+-+ USB Human Interface Device
| | Vendor/Product ID: 0x046D, 0xC00C
| | Location: USB Optical Mouse
| | Matching Device ID: usb\class_03&subclass_01
| | Service: HidUsb
| | Driver: hidclass.sys, 6/19/2003 12:05:04, 24752 bytes
| | Driver: hidparse.sys, 6/19/2003 12:05:04, 23056 bytes
| | Driver: hid.dll, 6/19/2003 12:05:04, 18192 bytes
| | Driver: hidusb.sys, 10/4/1999 14:03:32, 13904 bytes
| | Driver: pid.dll, 10/30/2001 08:10:00, 31744 bytes
| |
| +-+ HID-compliant mouse
| | | Vendor/Product ID: 0x046D, 0xC00C
| | | Matching Device ID: hid_device_system_mouse
| | | Service: mouhid
| | | Driver: mouhid.sys, 6/19/2003 11:05:04, 11632 bytes
| | | Driver: mouclass.sys, 6/19/2003 12:05:04, 21776 bytes

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
| Matching Device ID: *pnp0303
| Service: i8042prt
| Driver: i8042prt.sys, 6/19/2003 12:05:04, 46992 bytes
| Driver: kbdclass.sys, 6/19/2003 12:05:04, 24528 bytes

----------------------------
DirectPlay Service Providers
----------------------------
DirectPlay8 Modem Service Provider - Registry: OK, File: dpnet.dll (5.03.0000.0900)
DirectPlay8 Serial Service Provider - Registry: OK, File: dpnet.dll (5.03.0000.0900)
DirectPlay8 IPX Service Provider - Registry: OK, File: dpnet.dll (5.03.0000.0900)
DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnet.dll (5.03.0000.0900)
Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.0001.0904)
IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.0001.0904)
Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.0000.0900)
Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.0000.0900)

DirectPlay Voice Wizard Tests: Full Duplex: Not run, Half Duplex: Not run, Mic: Not run
DirectPlay Test Result: Not run
Registry: OK

-------------------
DirectPlay Adapters
-------------------
DirectPlay8 Serial Service Provider: COM1
DirectPlay8 Serial Service Provider: COM2
DirectPlay8 IPX Service Provider: IPX Adapter 1 - (00000000,00065B51817B)
DirectPlay8 IPX Service Provider: IPX Adapter 2 - (00000000,00062503AC7B)
DirectPlay8 TCP/IP Service Provider: Instant Wireless PCI Card -

-----------------------
DirectPlay Voice Codecs
-----------------------
Voxware VR12 1.4kbit/s
Voxware SC06 6.4kbit/s
Voxware SC03 3.2kbit/s
MS-PCM 64 kbit/s
MS-ADPCM 32.8 kbit/s
Microsoft GSM 6.10 13 kbit/s
TrueSpeech(TM) 8.6 kbit/s

-------------------------
DirectPlay Lobbyable Apps
-------------------------

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 25.7 GB
Total Space: 38.1 GB
File System: NTFS
Model: WDC WD400BB-75DEA0

Drive: G:
Free Space: 76.1 GB
Total Space: 76.3 GB
File System: NTFS
Model: ST380011A

Drive: E:
Model: LG CD-ROM CRD-8482B
Driver: c:\winnt\system32\drivers\cdrom.sys, 5.00.2195.6655 (English), 6/19/2003 12:05:04, 27984 bytes

--------------
System Devices
--------------
Name: HP NetRAID-1Si
Device ID: ROOT\LEGACY_MRAID35X\0000
Driver: C:\WINNT\system32\DRIVERS\mraid35x.sys, 5.00.2174.0001 (English), 11/5/1999 22:23:34, 9488 bytes

Name: Future Domain PCI SCSI HOST Adapter
Device ID: ROOT\LEGACY_FD16_700\0000
Driver: C:\WINNT\system32\DRIVERS\fd16_700.sys, 5.00.2134.0001 (English), 9/25/1999 12:11:42, 11280 bytes

Name: Adaptec AHA-2930CU PCI SCSI Controller
Device ID: ROOT\LEGACY_AIC78XX\0000
Driver: C:\WINNT\system32\DRIVERS\aic78xx.sys, 5.00.2144.0001 (English), 10/6/1999 17:06:16, 56848 bytes

Name: Adaptec AIC-7896/AIC-7897 PCI Ultra2 SCSI Controller
Device ID: ROOT\LEGACY_AIC78U2\0000
Driver: C:\WINNT\system32\DRIVERS\aic78u2.sys, 5.00.2156.0001 (English), 10/18/1999 15:35:14, 65168 bytes

Name: Adaptec AIC-7892 Ultra160/m PCI SCSI Card
Device ID: ROOT\LEGACY_ADPU160M\0000
Driver: C:\WINNT\system32\DRIVERS\adpu160m.sys, 5.00.2195.6655 (English), 6/19/2003 12:05:04, 64432 bytes

Name: Intel(R) 82801BA PCI Bridge - 244E
Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_00000000&REV_11\3&29E81982&0&F0
Driver: n/a

Name: Intel(r) 82801BA Ultra ATA Controller
Device ID: PCI\VEN_8086&DEV_244B&SUBSYS_00000000&REV_11\3&29E81982&0&F9
Driver: n/a

Name: SoundMAX Integrated Digital Audio
Device ID: PCI\VEN_8086&DEV_2445&SUBSYS_00BE1028&REV_11\3&29E81982&0&FD
Driver: n/a

Name: Intel(R) 82801BA/BAM USB Universal Host Controller - 2444
Device ID: PCI\VEN_8086&DEV_2444&SUBSYS_00000000&REV_11\3&29E81982&0&FC
Driver: n/a

Name: Intel(R) 82801BA/BAM SMBus Controller - 2443
Device ID: PCI\VEN_8086&DEV_2443&SUBSYS_00000000&REV_11\3&29E81982&0&FB
Driver: n/a

Name: Intel(R) 82801BA/BAM USB Universal Host Controller - 2442
Device ID: PCI\VEN_8086&DEV_2442&SUBSYS_00000000&REV_11\3&29E81982&0&FA
Driver: n/a

Name: Intel(R) 82801BA LPC Interface Controller - 2440
Device ID: PCI\VEN_8086&DEV_2440&SUBSYS_00000000&REV_11\3&29E81982&0&F8
Driver: n/a

Name: Intel(r) 82815 Graphics Controller
Device ID: PCI\VEN_8086&DEV_1132&SUBSYS_00BE1028&REV_04\3&29E81982&0&10
Driver: n/a

Name: Intel(R) 82815 Processor to I/O Controller - 1130
Device ID: PCI\VEN_8086&DEV_1130&SUBSYS_00000000&REV_04\3&29E81982&0&00
Driver: n/a

Name: Instant Wireless PCI Card
Device ID: PCI\VEN_1260&DEV_3873&SUBSYS_38741737&REV_01\4&37725873&0&48F0
Driver: C:\WINNT\system32\DRIVERS\WMP11NDS.sys, 1.07.0037.1098 (English), 5/16/2002 15:41:16, 54083 bytes

Name: 3Com 3C920 Integrated Fast Ethernet Controller (3C905C-TX Compatible)
Device ID: PCI\VEN_10B7&DEV_9200&SUBSYS_00BE1028&REV_78\4&37725873&0&60F0
Driver: n/a

------------------
DirectX Components
------------------
ddraw.dll: 5.03.0001.0904 English Final Retail 7/9/2004 04:27:28 265728 bytes
ddrawex.dll: 5.00.2134.0001 English Final Retail 7/26/2000 08:00:00 24336 bytes
dxapi.sys: 5.00.2180.0001 English Final Retail 7/26/2000 08:00:00 10064 bytes
d3d8.dll: 5.03.0001.0904 English Final Retail 7/9/2004 04:27:28 1179648 bytes
d3d8thk.dll: 5.03.0000.0900 English Final Retail 12/12/2002 00:14:32 7168 bytes
d3d9.dll: 5.03.0001.0904 English Final Retail 7/9/2004 04:27:28 1689600 bytes
d3dim.dll: 5.00.2180.0001 English Final Retail 12/12/2002 00:14:32 446224 bytes
d3dim700.dll: 5.03.0001.0902 English Final Retail 5/30/2003 09:00:02 797184 bytes
d3dref.dll: 5.00.2180.0001 English Final Retail 7/26/2000 08:00:00 93456 bytes
d3dramp.dll: 5.00.2180.0001 English Final Retail 12/12/2002 00:14:32 591120 bytes
d3drm.dll: 5.00.2134.0001 English Final Retail 12/12/2002 00:14:32 364816 bytes
d3dxof.dll: 5.00.2135.0001 English Final Retail 12/12/2002 00:14:32 49424 bytes
d3dpmesh.dll: 5.00.2134.0001 English Final Retail 12/12/2002 00:14:32 37648 bytes
dplay.dll: 5.00.2134.0001 English Final Retail 7/26/2000 08:00:00 33040 bytes
dplayx.dll: 5.03.0001.0904 English Final Retail 7/9/2004 04:27:28 230400 bytes
dpmodemx.dll: 5.03.0000.0900 English Final Retail 12/12/2002 00:14:32 22016 bytes
dpwsock.dll: 5.00.2134.0001 English Final Retail 7/26/2000 08:00:00 42768 bytes
dpwsockx.dll: 5.03.0001.0904 English Final Retail 7/9/2004 04:27:28 57856 bytes
dplaysvr.exe: 5.03.0000.0900 English Final Retail 12/12/2002 00:14:32 28160 bytes
dpnsvr.exe: 5.03.0000.0900 English Final Retail 12/12/2002 00:14:32 16896 bytes
dpnet.dll: 5.03.0000.0900 English Final Retail 12/12/2002 00:14:32 377856 bytes
dpnlobby.dll: 5.03.0000.0900 English Final Retail 12/12/2002 00:14:32 3072 bytes
dpnaddr.dll: 5.03.0000.0900 English Final Retail 12/12/2002 00:14:32 3072 bytes
dpvoice.dll: 5.03.0000.0900 English Final Retail 12/12/2002 00:14:32 203264 bytes
dpvsetup.exe: 5.03.0000.0900 English Final Retail 12/12/2002 00:14:32 80896 bytes
dpvvox.dll: 5.03.0000.0900 English Final Retail 12/12/2002 00:14:32 112128 bytes
dpvacm.dll: 5.03.0000.0900 English Final Retail 12/12/2002 00:14:32 19968 bytes
dpnhpast.dll: 5.03.0000.0901 English Final Retail 3/24/2003 09:00:02 32768 bytes
dpnhupnp.dll: 5.03.0000.0901 English Final Retail 3/24/2003 09:00:02 68096 bytes
dpserial.dll: 5.00.2134.0001 English Final Retail 7/26/2000 08:00:00 53520 bytes
dinput.dll: 5.01.2600.0881 English Final Retail 10/30/2001 08:10:00 150016 bytes
dinput8.dll: 5.01.2600.0881 English Final Retail 10/30/2001 08:10:00 166400 bytes
dimap.dll: 5.01.2600.0881 English Final Retail 10/30/2001 08:10:00 44032 bytes
diactfrm.dll: 5.01.2600.0881 English Final Retail 10/30/2001 08:10:00 386048 bytes
joy.cpl: 5.01.2600.0881 English Final Retail 10/30/2001 08:10:00 326144 bytes
gcdef.dll: 5.01.2600.0881 English Final Retail 10/30/2001 08:10:00 206336 bytes
pid.dll: 5.01.2600.0881 English Final Retail 10/30/2001 08:10:00 31744 bytes
dsound.dll: 5.03.0001.0904 English Final Retail 7/9/2004 04:27:28 363520 bytes
dsound3d.dll: 5.03.0000.0900 English Final Retail 12/12/2002 00:14:32 1294336 bytes
dswave.dll: 5.03.0000.0900 English Final Retail 12/12/2002 00:14:32 18432 bytes
dsdmo.dll: 5.03.0000.0900 English Final Retail 12/12/2002 00:14:32 186880 bytes
dsdmoprp.dll: 5.03.0000.0900 English Final Retail 12/12/2002 00:14:32 68096 bytes
dmusic.dll: 5.03.0001.0904 English Final Retail 7/9/2004 04:27:28 104448 bytes
dmband.dll: 5.03.0000.0900 English Final Retail 12/12/2002 00:14:32 27136 bytes
dmcompos.dll: 5.03.0000.0900 English Final Retail 12/12/2002 00:14:32 58368 bytes
dmime.dll: 5.03.0001.0904 English Final Retail 7/9/2004 04:27:28 181248 bytes
dmloader.dll: 5.03.0000.0900 English Final Retail 12/12/2002 00:14:32 33280 bytes
dmstyle.dll: 5.03.0000.0900 English Final Retail 12/12/2002 00:14:32 98816 bytes
dmsynth.dll: 5.03.0000.0900 English Final Retail 12/12/2002 00:14:32 100864 bytes
dmscript.dll: 5.03.0000.0900 English Final Retail 12/12/2002 00:14:32 76800 bytes
dx7vb.dll: 5.03.0000.0900 English Final Retail 12/12/2002 00:14:32 602624 bytes
dx8vb.dll: 5.03.0001.0902 English Final Retail 5/30/2003 09:00:02 1189888 bytes
dxdiagn.dll: 5.03.0001.0904 English Final Retail 7/9/2004 04:27:28 1769472 bytes
mfc40.dll: 4.01.0000.6140 English Final Retail 7/26/2000 08:00:00 924432 bytes
mfc42.dll: 6.00.9586.0000 English Beta Retail 6/19/2003 12:05:04 1015859 bytes
wsock32.dll: 5.00.2195.6603 English Final Retail 6/19/2003 12:05:04 21776 bytes
amstream.dll: 6.05.0001.0900 English Final Retail 12/12/2002 00:14:32 64512 bytes
devenum.dll: 6.05.0001.0902 English Final Retail 5/30/2003 09:00:02 53248 bytes
dxmasf.dll: 6.04.0009.1125 English Final Retail 6/19/2003 12:05:04 498205 bytes
mciqtz32.dll: 6.05.0001.0900 English Final Retail 12/12/2002 00:14:32 34304 bytes
mpg2splt.ax: 6.05.0001.0900 English Final Retail 12/12/2002 00:14:32 136192 bytes
msdmo.dll: 6.05.0001.0900 English Final Retail 12/12/2002 00:14:32 13312 bytes
encapi.dll: 5.03.0000.0900 English Final Retail 12/12/2002 00:14:32 18944 bytes
qasf.dll: 9.00.0000.2980 English Final Retail 12/11/2002 16:34:40 241664 bytes
qcap.dll: 6.05.0001.0900 English Final Retail 12/12/2002 00:14:32 177152 bytes
qdv.dll: 6.05.0001.0904 English Final Retail 7/9/2004 04:27:28 276480 bytes
qdvd.dll: 6.05.0001.0904 English Final Retail 7/9/2004 04:27:28 382976 bytes
qedit.dll: 6.05.0001.0900 English Final Retail 12/12/2002 00:14:32 524800 bytes
qedwipes.dll: 6.05.0001.0900 English Final Retail 12/12/2002 00:14:32 733184 bytes
quartz.dll: 6.05.0001.0902 English Final Retail 5/30/2003 09:00:02 1136640 bytes
strmdll.dll: 4.01.0000.3928 English Final Retail 6/19/2003 12:05:04 246544 bytes
iac25_32.ax: 2.00.0005.0053 English Final Retail 7/26/2000 08:00:00 199680 bytes
ir41_32.ax: 4.51.0016.0003 English Final Retail 7/26/2000 08:00:00 848384 bytes
ir41_qc.dll: 4.30.0062.0002 English Final Retail 7/26/2000 08:00:00 120320 bytes
ir41_qcx.dll: 4.30.0064.0001 English Final Retail 9/23/2004 14:55:55 338432 bytes
ir50_32.dll: 5.2562.0015.0055 English Final Retail 7/26/2000 08:00:00 755200 bytes
ir50_qc.dll: 5.00.0063.0048 English Final Retail 7/26/2000 08:00:00 200192 bytes
ir50_qcx.dll: 5.00.0064.0048 English Final Retail 7/26/2000 08:00:00 183808 bytes
ivfsrc.ax: 5.10.0002.0051 English Final Retail 7/26/2000 08:00:00 154624 bytes
mswebdvd.dll: 6.05.0001.0900 English Final Retail 12/12/2002 00:14:32 194560 bytes
ks.sys: 5.03.0000.0900 English Final Retail 12/12/2002 00:14:32 130304 bytes
ksproxy.ax: 5.03.0000.0900 English Final Retail 12/12/2002 00:14:32 117248 bytes
ksuser.dll: 5.03.0000.0900 English Final Retail 12/12/2002 00:14:32 4096 bytes
stream.sys: 5.03.0001.0904 English Final Retail 7/9/2004 04:27:28 48512 bytes
mspclock.sys: 5.03.0000.0900 English Final Retail 12/12/2002 00:14:32 5248 bytes
mspqm.sys: 5.00.2134.0001 English Final Retail 9/25/1999 11:36:32 4816 bytes
mskssrv.sys: 5.03.0000.0900 English Final Retail 12/12/2002 00:14:32 7424 bytes
swenum.sys: 5.03.0000.0900 English Final Retail 12/12/2002 00:14:32 4096 bytes
mstee.sys: 5.03.0000.0900 English Final Retail 12/12/2002 00:14:32 5504 bytes
bdaplgin.ax: 5.03.0000.0900 English Final Retail 7/9/2004 02:58:04 16896 bytes
bdasup.sys: 5.03.0000.0900 English Final Retail 7/9/2004 02:58:04 11392 bytes
msdvbnp.ax: 6.05.0001.0900 English Final Retail 7/9/2004 02:58:18 52224 bytes
psisdecd.dll: 6.05.0001.0900 English Final Retail 7/9/2004 02:58:34 354816 bytes
psisrndr.ax: 6.05.0001.0900 English Final Retail 7/9/2004 02:58:36 30208 bytes
ipsink.ax: 5.03.0000.0900 English Final Retail 7/9/2004 02:58:06 14848 bytes
mpeg2data.ax: 6.05.0001.0900 English Final Retail 7/9/2004 02:58:12 57856 bytes
ndisip.sys: 5.03.0000.0900 English Final Retail 7/9/2004 02:58:30 10112 bytes
mpe.sys: 5.03.0000.0900 English Final Retail 7/9/2004 02:58:10 15104 bytes
streamip.sys: 5.03.0000.0900 English Final Retail 7/9/2004 02:58:40 14976 bytes
msvidctl.dll: 6.05.0001.0900 English Final Retail 7/9/2004 02:58:08 480256 bytes
slip.sys: 5.03.0000.0900 English Final Retail 7/9/2004 02:58:38 10880 bytes
nabtsfec.sys: 5.03.0000.0900 English Final Retail 7/9/2004 02:58:28 83968 bytes
ccdecode.sys: 5.03.0000.0900 English Final Retail 7/9/2004 02:58:06 16384 bytes
vbisurf.ax: 5.03.0000.0900 English Final Retail 7/9/2004 02:58:40 27648 bytes
msyuv.dll: 5.03.0000.0900 English Final Retail 7/9/2004 02:58:26 16896 bytes
kstvtune.ax: 5.03.0001.0904 English Final Retail 7/19/2004 16:19:30 285696 bytes
ksxbar.ax: 5.03.0001.0902 English Final Retail 7/9/2004 02:58:10 39424 bytes
kswdmcap.ax: 5.03.0000.0900 English Final Retail 7/9/2004 02:59:26 226304 bytes
wstcodec.sys: 5.03.0000.0900 English Final Retail 7/9/2004 02:58:44 18688 bytes
wstdecod.dll: 5.03.0000.0900 English Final Retail 7/9/2004 02:58:48 47104 bytes
msdv.sys: 5.03.0000.0900 English Final Retail 7/9/2004 02:58:14 56832 bytes

------------------
DirectShow Filters
------------------

WDM Streaming VBI Codecs:
NABTS/FEC VBI Codec,0x00200000,2,1,,5.03.0000.0900
CC Decoder,0x00200000,2,1,,5.03.0000.0900
WST Codec,0x00200000,1,1,,5.03.0000.0900

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,,
WMSpeech Decoder DMO,0x00600800,1,1,,
Mpeg4s Decoder DMO,0x00800001,1,1,,
WMV Screen decoder DMO,0x00800001,1,1,,
WMVideo Decoder DMO,0x00800001,1,1,,
Mpeg43 Decoder DMO,0x00800001,1,1,,
Mpeg4 Decoder DMO,0x00800001,1,1,,
RTP Source Filter,0x00200000,0,1,dxmrtp.dll,5.00.2195.6611
RTP Render Filter,0x00200000,1,0,dxmrtp.dll,5.00.2195.6611
Full Screen Renderer,0x00200000,1,0,quartz.dll,6.05.0001.0902
DV Muxer,0x00400000,0,0,qdv.dll,6.05.0001.0904
Color Space Converter,0x00400001,1,1,quartz.dll,6.05.0001.0902
WM ASF Reader,0x00400000,0,0,qasf.dll,9.00.0000.2980
Intel RTP SPH for G.711/G.723.1,0x00200000,1,1,dxmrtp.dll,5.00.2195.6611
AVI Splitter,0x00600000,1,1,quartz.dll,6.05.0001.0902
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.05.0001.0902
Indeo® video 5.10 Compression Filter,0x00200000,1,1,ir50_32.dll,5.2562.0015.0055
Windows Media Audio Decoder,0x00800001,1,1,msadds32.ax,4.01.0000.3917
PCM Silence Suppressor,0x00200000,1,1,dxmrtp.dll,5.00.2195.661 1
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.05.0001.0900
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.05.0001.0 902
Indeo® video 5.10 Decompression Filter,0x00640000,1,1,ir50_32.dll,5.2562.0015.0055
H261 Decode Filter,0x00200000,1,1,h261_32.ax,5.00.2195.6611
H263 Decode Filter,0x00200000,1,1,h263_32.ax,5.00.2195.6611
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.05.0001.0902
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.05.0001.0902
MPEG Layer-3 Decoder,0x00810000,1,1,l3codecx.ax,1.05.0000.0050
Intel RTP Demux Filter,0x00200000,1,1,dxmrtp.dll,5.00.2195.6611
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.05.0001.0900
Intel RTP SPH for Generic Audio,0x00200000,1,1,dxmrtp.dll,5.00.2195.6611
ACELP.net Sipro Lab Audio Decoder,0x00800001,1,1,acelpdec.ax,1.04.0000.0000
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.05.0001.0902
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.05.0001.0902
File Source (Netshow URL),0x00400000,0,1,wmpasf.dll,9.00.0000.2980
DV Splitter,0x00600000,1,2,qdv.dll,6.05.0001.0904
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.05.0001.0902
Windows Media Multiplexer,0x00600000,1,1,wmpasf.dll,9.00.0000.29 80
ASX file Parser,0x00600000,1,1,wmpasf.dll,9.00.0000.2980
ASX v.2 file Parser,0x00600000,1,0,wmpasf.dll,9.00.0000.2980
NSC file Parser,0x00600000,1,1,wmpasf.dll,9.00.0000.2980
ACM Wrapper,0x00600000,1,1,quartz.dll,6.05.0001.0902
Windows Media source filter,0x00600000,0,2,wmpasf.dll,9.00.0000.2980
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.05.0001.0904
WST Decoder,0x00600000,1,1,wstdecod.dll,5.03.0000.0900
Video Renderer,0x00800000,1,0,quartz.dll,6.05.0001.0902
WM ASF Writer,0x00400000,0,0,qasf.dll,9.00.0000.2980
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,5.03.0000.0900
Microsoft MPEG-4 Video Decompressor,0x00800000,1,1,mpg4ds32.ax,4.01.0000. 3917
File writer,0x00200000,1,0,qcap.dll,6.05.0001.0900
DVD Navigator,0x00200000,0,2,qdvd.dll,6.05.0001.0904
Overlay Mixer2,0x00400000,1,1,qdvd.dll,6.05.0001.0904
Cutlist File Source,0x00200000,0,1,qcut.dll,6.01.0009.0726
AVI Draw,0x00600064,9,1,quartz.dll,6.05.0001.0902
.RAM file Parser,0x00600000,1,0,wmpasf.dll,9.00.0000.2980
G.711 Codec,0x00200000,1,1,g711codc.ax,5.00.2143.0001
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.05.0001 .0900
DV Video Decoder,0x00800000,1,1,qdv.dll,6.05.0001.0904
Indeo® audio software,0x00500000,1,1,iac25_32.ax,2.00.0005.0053
Windows Media Update Filter,0x00400000,1,0,wmpasf.dll,9.00.0000.2980
ASF DIB Handler,0x00600000,1,1,wmpasf.dll,9.00.0000.2980
ASF ACM Handler,0x00600000,1,1,wmpasf.dll,9.00.0000.2980
ASF ICM Handler,0x00600000,1,1,wmpasf.dll,9.00.0000.2980
ASF URL Handler,0x00600000,1,1,wmpasf.dll,9.00.0000.2980
ASF JPEG Handler,0x00600000,1,1,wmpasf.dll,9.00.0000.2980
ASF DJPEG Handler,0x00600000,1,1,wmpasf.dll,9.00.0000.2980
ASF embedded stuff Handler,0x00600000,1,1,wmpasf.dll,9.00.0000.2980
SampleGrabber,0x00200000,1,1,qedit.dll,6.05.0001.0 900
Null Renderer,0x00200000,1,0,qedit.dll,6.05.0001.0900
MPEG-2 Sections and Tables,0x005fffff,1,0,mpeg2data.ax,6.05.0001.0900
IVF source filter,0x00600000,0,1,ivfsrc.ax,5.10.0002.0051
H263 Encode Filter,0x00200000,1,1,h263_32.ax,5.00.2195.6611
Smart Tee,0x00200000,1,2,qcap.dll,6.05.0001.0900
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.05.0001.0904
Microsoft PCM Audio Mixer,0x00200000,1,1,dxmrtp.dll,5.00.2195.6611
AVI Decompressor,0x00600000,1,1,quartz.dll,6.05.0001.0 902
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.05.0001.0902
Intel RTP RPH for G.711/G.723.1,0x00200000,1,1,dxmrtp.dll,5.00.2195.6611
QuickTime Movie Parser,0x00600000,1,1,quartz.dll,6.05.0001.0902
Wave Parser,0x00400000,1,1,quartz.dll,6.05.0001.0902
MIDI Parser,0x00400000,1,1,quartz.dll,6.05.0001.0902
Multi-file Parser,0x00400000,1,1,quartz.dll,6.05.0001.0902
Lyric Parser,0x00400000,1,1,quartz.dll,6.05.0001.0902
File stream renderer,0x00400000,1,1,quartz.dll,6.05.0001.0902
XML Playlist,0x00400000,1,0,wmpasf.dll,9.00.0000.2980
AVI Mux,0x00200000,1,0,qcap.dll,6.05.0001.0900
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.05.0001.0902
File Source (Async.),0x00400000,0,1,quartz.dll,6.05.0001.0902
File Source (URL),0x00400000,0,1,quartz.dll,6.05.0001.0902
Intel RTP SPH for H.263/H.261,0x00200000,1,1,dxmrtp.dll,5.00.2195.6611
Intel RTP RPH for H.263/H.261,0x00200000,1,1,dxmrtp.dll,5.00.2195.6611
Intel RTP RPH for Generic Audio,0x00200000,1,1,dxmrtp.dll,5.00.2195.6611
H261 Encode Filter,0x00200000,1,1,h261_32.ax,5.00.2195.6611
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.05.0001.0900
BDA MPEG2 Transport Information Filter,0x00200000,1,0,psisrndr.ax,6.05.0001.0900
QT Decompressor,0x00600000,1,1,quartz.dll,6.05.0001.0 902
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.05.0001.0902
Indeo® video 4.4 Decompression Filter,0x00640000,1,1,ir41_32.ax,4.51.0016.0003
Indeo® video 4.4 Compression Filter,0x00200000,1,1,ir41_32.ax,4.51.0016.0003

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,,5.03.0000.0900

WDM Streaming Data Transforms:
Microsoft Kernel GS Wavetable Synthesizer,0x00200000,1,1,,5.03.0000.0900
Microsoft DirectMusic SW Synth (WDM),0x00200000,1,1,,5.03.0000.0900

Video Compressors:
WMVideo9 Encoder DMO,0x00600800,1,1,,
MSScreen 9 encoder DMO,0x00600800,1,1,,
DV Video Encoder,0x00200000,0,0,qdv.dll,6.05.0001.0904
Indeo® video 5.10 Compression Filter,0x00100000,1,1,ir50_32.dll,5.2562.0015.0055
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.05.0001.090 2
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.05.0001.0900
Intel 4:2:0 Video V2.50,0x00200000,1,1,qcap.dll,6.05.0001.0900
Intel Indeo(R) Video R3.2,0x00200000,1,1,qcap.dll,6.05.0001.0900
Indeo® video 5.10,0x00200000,1,1,qcap.dll,6.05.0001.0900
Microsoft H.261 Video Codec,0x00200000,1,1,qcap.dll,6.05.0001.0900
Microsoft H.263 Video Codec,0x00200000,1,1,qcap.dll,6.05.0001.0900
Microsoft MPEG-4 Video Codec V2,0x00200000,1,1,qcap.dll,6.05.0001.0900
Microsoft MPEG-4 Video Codec V1,0x00200000,1,1,qcap.dll,6.05.0001.0900
Microsoft RLE,0x00200000,1,1,qcap.dll,6.05.0001.0900
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.05.0001.0900
Microsoft Windows Media Video 9,0x00200000,1,1,qcap.dll,6.05.0001.0900

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,,
WMAudio Encoder DMO,0x00600800,1,1,,
IAC2,0x00200000,1,1,quartz.dll,6.05.0001.0902
Lernout & Hauspie CELP 4.8kbit/s,0x00200000,1,1,quartz.dll,6.05.0001.0902
Lernout & Hauspie SBC 8kbit/s,0x00200000,1,1,quartz.dll,6.05.0001.0902
Lernout & Hauspie SBC 12kbit/s,0x00200000,1,1,quartz.dll,6.05.0001.0902
Lernout & Hauspie SBC 16kbit/s,0x00200000,1,1,quartz.dll,6.05.0001.0902
IMA ADPCM,0x00200000,1,1,quartz.dll,6.05.0001.0902
PCM,0x00200000,1,1,quartz.dll,6.05.0001.0902
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.05.0001.0902
ACELP.net,0x00200000,1,1,quartz.dll,6.05.0001.0902
DSP Group TrueSpeech(TM),0x00200000,1,1,quartz.dll,6.05.0001 .0902
Windows Media Audio V1,0x00200000,1,1,quartz.dll,6.05.0001.0902
Windows Media Audio V2,0x00200000,1,1,quartz.dll,6.05.0001.0902
GSM 6.10,0x00200000,1,1,quartz.dll,6.05.0001.0902
Microsoft G.723.1,0x00200000,1,1,quartz.dll,6.05.0001.0902
CCITT A-Law,0x00200000,1,1,quartz.dll,6.05.0001.0902
CCITT u-Law,0x00200000,1,1,quartz.dll,6.05.0001.0902
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.05.0001.0902

Audio Capture Sources:
SoundMAX Digital Audio,0x00200000,0,0,qcap.dll,6.05.0001.0900

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.05.0001.0902
Microsoft GS Wavetable SW Synth,0x00200000,1,0,quartz.dll,6.05.0001.0902

WDM Streaming Capture Devices:
SoundMAX Digital Audio,0x00200000,2,2,,5.03.0000.0900
Raw Channel Access Capture/Render,0x00200000,1,1,,5.03.0000.0900

WDM Streaming Rendering Devices:
SoundMAX Digital Audio,0x00200000,2,2,,5.03.0000.0900
Raw Channel Access Capture/Render,0x00200000,1,1,,5.03.0000.0900

BDA Rendering Filters:
BDA IP Sink,0x00200000,1,1,,5.03.0000.0900

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,msdvbnp.ax,6.05.0001.0900
Microsoft DVBC Network Provider,0x00200000,0,1,msdvbnp.ax,6.05.0001.0900
Microsoft DVBS Network Provider,0x00200000,0,1,msdvbnp.ax,6.05.0001.0900
Microsoft DVBT Network Provider,0x00200000,0,1,msdvbnp.ax,6.05.0001.0900

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,1,0,psisrndr.ax,6.05.0001.0900
MPEG-2 Sections and Tables,0x00600000,1,0,mpeg2data.ax,6.05.0001.0900

WDM Streaming Mixer Devices:
Microsoft Kernel Audio Mixer,0x00200000,2,2,,5.03.0000.0900

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,,5.03.0000.0900

Audio Renderers:
SoundMAX Digital Audio,0x00200000,1,0,quartz.dll,6.05.0001.0902
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.05.0001.0902
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.05.0001.0902
DirectSound: SoundMAX Digital Audio,0x00200000,1,0,quartz.dll,6.05.0001.0902

WDM Streaming System Devices:
SoundMAX Digital Audio,0x00200000,17,2,,5.03.0000.0900

BDA Receiver Component:
BDA Slip De-Framer,0x00600000,1,1,,5.03.0000.0900
BDA MPE Filter,0x00600000,1,1,,5.03.0000.0900
Chris Harvey
11-21-2004, 05:27 PM
Hey JWR,

Thanks for getting your information up for us to take a look at. It appears that your video and sound card drivers are out of date.

Go here for your video card driver update:
http://downloadfinder.intel.com/scripts-df/proc/T8Clearance.asp?url=/4665/eng/win2k_xpe67.exe&agr=N&ProductID=797

For your sound card drivers, I would go to www.dell.com and get your driver update from there.

This should definitely help your system out!

Cheers,
Chris
Blair Evans
11-23-2004, 10:00 AM
Unfortunately, even after updating drivers you will mostly likely still have problems running the game with your current hardware.

From your DXDiag, it looks like your graphics controller does not meet our minimum specification. Your video is a 4mb onboard chip. In order to run the game, you will probably need one that is a 100% DirectX® 9-compliant 32 MB video card (at least). This means that it needs to support Hardware T&L - you don't need a top of the line video card for this, most cards produced in the last few years will have this feature.

From Cironir's helpful FAQ:
Q: Can you give me a list of video cards that are supported?

A: This is not an official list, but below are all video cards that are DX9-compatible and support hardware T&L:

- ATI Radeon 7200, 7500, 8500, All-In-Wonder 8500, 9000, 9200, 9500, 9600, 9700, 9800, X300, X600, X700, X800.

- Nvidia QuadroTM series: Quadro, Quadro2, Quadro4.

- Nvidia Geforce series: GeForce2, GeForce3, 3 Ti, GeForce4, 4Ti, MX 420, 440, GeForce FX 5200, 5600, 5700, 5800, 5900, 5950, GeForce 6600, 6800.