Enhanced Version and Alexandria Problems

[Jenelope]

Okay I had downloaded COTN from D2D a long time ago, I went to D2D and downloaded the patch to the enhanced verision and also bought Alexandria. I installed both and when I try to run the enhanced version or alexandria it does nothing. No error's no nothing. i checjed the path and it was installing them in the folder for another game The settlers. I deleted the game from my system and the folder and uninstalled the enhanced and Alexandria and install both again and it doesn't work and it seems like it is still trying to install it in my settlers folder even though it is gone but the icons show in the start menu under Tilted Mill, but again nothing happens, I even tried to run them as administrator but no luck with that either. Please help

[mouse]

My suggestion would be uninstall the entire game, reboot then reinstall starting from scatch. Hopefully that will solve your problem.

[Jenelope]

Thanks, I'll give it a try when I get home. Thanks

[mouse]

Your welcome hope it works:p

[Jenelope]

Okay, I reinstalled everything and now when I click on Alexandria it starts but then all of a sudden shuts down and tells me Children of the nile has stopped working. I even tried to run it as administrator and the same thing happens

[mouse]

Ahhh shucks well please post your DX diag and we'll take a look at that see if we can identify a problem there.

[Jenelope]

Okay, how do I attach a Diagnsis, Where do i find it?

[mouse]

Oh sorry here's instructions:
go to start
run
type DXdiag
click ok
That will bring up the full DX
Click on save all information
That will create a text file remember where it saved that file
Then come here click on replay
Then scroll down until you see manage attachments
Click on that
then click on browse by the first line
then click on upload
then click on submit reply.

[Jenelope]

Okay, here it is thanks for our help

[mouse]

Ok here's what your DX tells me you need to download and install new drivers for both your video card and sound. Make sure also to download and install
DX9c latest version even though you have Vista with DX 10. That should solve your problem since DX 10 doesn't have all the support needed for this game.

[Jenelope]

Okay, Where do i find these? and which ones should I do? I went into my drivers and selected update and it came back and said it was up to date.

[Jenelope]

i found the directX 9.C it was labeled Nov. 08 update. Where do I find the most current video and sounds drivers?

[Jenelope]

For the directX it is asking me for the location i would like to extract it to. What should I choose?

[Manni]

For the directX it is asking me for the location i would like to extract it to. What should I choose?

Let it extract in a new created folder named directX Nov 08

when extracted find the setup.exe inside and execute it

wait till the process is done

you may delete the lot cos it is in the system now :)

[Manni]

Okay, Where do i find these? and which ones should I do? I went into my drivers and selected update and it came back and said it was up to date.

Here is the latest available nvidia-driver for your card and system Vista 32 bit:

http://www.nvidia.com/object/winvista_x86_178.24_whql.html

see here for audio driver:

http://www.realtek.com.tw/downloads/downloadsCheck.aspx?Langid=1&PFid=24&Level=4&Conn=3&DownTypeID=3

[mouse]

Thanks Manni for the great links:p
Jenelope you can try Dell's website for updated drivers using the model number of your computer. Very likely the links Manni gave are actually for better drivers than Dell's website.
Also once you have downloaded the new drivers for the video card and for the sound make sure to uninstall the old drivers before installing the new drivers.

[Manni]

Thanks Manni for the great links:p Thanks for your kind words! ;) It`s always a pleasure...........


Jenelope you can try Dell's website for updated drivers using the model number of your computer. Very likely the links Manni gave are actually for better drivers than Dell's website. Yes, but I doubt they`ll have any newer there


Also once you have downloaded the new drivers for the video card and for the sound make sure to uninstall the old drivers before installing the new drivers.
I didn`t mention this to Jenelope dear mouse cos I am sure Jenelope will read the description and "how to do`s" on the sites..........:)

[Jenelope]

Okay, I think I updated my drivers but when I try to update DirectX it goes through the whole download and install but I still show DirectX 10, also when I try to download from Microsoft it won't let me install it because it says I have a more recent version

[Manni]

Okay, I think I updated my drivers Partly..........the Nvidia-graficdriver is installed but you still have the same "old" audio driver according to the fresh dxdiag-file.

On my audio-link I want you to take this driver from the list there:

Vista Driver (32/64 bits) Driver only (ZIP file) R2.13 2008/12/31



but when I try to update DirectX it goes through the whole download and install but I still show DirectX 10, also when I try to download from Microsoft it won't let me install it because it says I have a more recent version

Did you use the "web-update-function"? This won`t work with VISTA.

You want to download the full exe and install it "at home".

Here is the full redist exe for download :

http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=886acb56-c91a-4a8e-8bb8-9f20f1244a8e

:)

[Jenelope]

I went to the website you provided and it said it installed all compoenents but it is still showing as DirectX10

[Manni]

I went to the website you provided and it said it installed all compoenents but it is still showing as DirectX10

Yes that`s correct!

The directX 9 runtime-version will not be listed in the dxdiag but those files are settled in the system alright.

See what it says on the directX 9-site from Microsoft where you have just been:

Supported Operating Systems:

Windows Server 2003; Windows Server 2003 R2 (32-Bit x86); Windows Server 2003 R2 Datacenter Edition (32-Bit x86); Windows Server 2003 R2 Datacenter x64 Edition; Windows Server 2003 R2 Enterprise Edition (32-Bit x86); Windows Server 2003 R2 Enterprise x64 Edition; Windows Server 2003 R2 Standard Edition (32-bit x86); Windows Server 2003 R2 Standard x64 Edition ; Windows Server 2003 R2 x64 editions; Windows Server 2003 Service Pack 1; Windows Server 2003 Service Pack 2; Windows Server 2003 Service Pack 2 x64 Edition; Windows Server 2003 x64 editions; Windows Server 2003, Datacenter Edition (32-bit x86); Windows Server 2003, Datacenter x64 Edition; Windows Server 2003, Enterprise Edition (32-bit x86); Windows Server 2003, Enterprise x64 Edition; Windows Server 2003, Standard Edition (32-bit x86); Windows Server 2003, Standard x64 Edition; Windows Server 2003, Web Edition; Windows Server 2008; Windows Server 2008 Datacenter; Windows Server 2008 Datacenter without Hyper-V; Windows Server 2008 Enterprise; Windows Server 2008 Enterprise without Hyper-V; Windows Server 2008 Standard; Windows Server 2008 Standard without Hyper-V; Windows Small Business Server 2003 ; Windows Small Business Server 2008 Premium; Windows Small Business Server 2008 Standard ; Windows Vista; Windows Vista 64-bit Editions Service Pack 1; Windows Vista Business; Windows Vista Business 64-bit edition; Windows Vista Business N; Windows Vista Enterprise; Windows Vista Enterprise 64-bit edition; Windows Vista Home Basic; Windows Vista Home Basic 64-bit edition; Windows Vista Home Basic N; Windows Vista Home Premium; Windows Vista Home Premium 64-bit edition; Windows Vista Service Pack 1; Windows Vista Starter; Windows Vista Starter N; Windows Vista Ultimate; Windows Vista Ultimate 64-bit edition; Windows Web Server 2008; Windows XP; Windows XP 64-bit; Windows XP Home Edition ; Windows XP Home Edition N; Windows XP Media Center Edition; Windows XP Media Center Edition 2005 Update Rollup 2; Windows XP Professional Edition ; Windows XP Professional N; Windows XP Professional x64 Edition ; Windows XP Service Pack 1; Windows XP Service Pack 2; Windows XP Service Pack 3; Windows XP Starter Edition; Windows XP Tablet PC Edition

[Jenelope]

Okay, Its still not loading, It starts and it says please wait and it shows the loading bar, which gets about 1/3 full and then it stops and shuts down and says Children of the nile-Alexandria has stopped working...

[Manni]

Well you are running VISTA-system..........
have you tried yet to run the game in another "compatibility"-mode?

[Jenelope]

Yes, I tried running as admin, I tried all the different compatabilities and even tried different screen resolutions and 256 color, and nothing is working

[Jenelope]

Can anyone help me?